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“BED BUGS & RUDe NIGHT STAFF” 1 of 5 bubbles
Review of Grand Marquis Waterpark Hotel & Suites

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Grand Marquis Waterpark Hotel & Suites
Ranked #14 of 71 Hotels in Wisconsin Dells
Certificate of Excellence
Fargo, North Dakota
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“BED BUGS & RUDe NIGHT STAFF”
1 of 5 bubbles Reviewed October 1, 2012

DO NOT STAY HERE! We had BED BUGS in our room. Not just a few but covering both beds. The night staff was very rude and unsympathetic about the problem in our room. I asked for a refund and she refused saying there was nothing she would do. She had such an attitude and needs to go to a training on customer service. We got ahold of the manager who was very polite. We got the heck out of there and will never be back.

  • Stayed October 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
12 Thank Cou M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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547 reviews from our community

Traveler rating
    237
    174
    69
    38
    29
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Danish first
  • English first
  • Spanish first
  • Any
English first
Somerset, Wisconsin
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

We took our two young boys to this establishment for a winter retreat. The kids loved both pools. 3 day weekend stay. Double room was clean with an older decor. Microwave and fridge in room which is nice. No dining options on the property, but there are plenty or options in the area for dining. Staff was friendly and accomadating. Overall very good stay with a great value. Perfect waterpark for young kids.

  • Stayed February 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superior, Wisconsin, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 22, 2012 via mobile

We stayed here for two nights on short notice. We were supposed to stay at the Days Inn in WI Dells, but the room was so dirty we left and came to the Grand Marquis. The front desk attendant was very friendly and accommodating. Our room was very clean and so was the pool area and water park. The room decor could use some updating, but we did nave a nice sized fridge and microwave. The water park was perfect size for my 4 and 1 year old. There is even a small kiddie pool in the bigger pool area. Overall it was a very nice place to stay.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 11, 2012

Stayed for 3 nights and it was perfect for our 3yr old. We rented a jacuzzi suite for a very good price. Rooms are straight out of the 80's...however it brought me back to my childhood with the decor. Very clean and staff very friendly and helpful. Great pool areas and close to all amenities. Loved the 42inch flat screen and the comfy beds with extra pillows.

Room Tip: Rent the jacuzzi suite!!
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laney J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeoville, Illinois, United States
1 review
5 of 5 bubbles Reviewed August 8, 2012

really great hotel the water slide at the pool are very fun i would recommend this hotel to anyone who would be staying in the dells area. the rooms are really clean and the beds are very comfortable.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tommy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed August 4, 2012

This hotel was great for what we wanted, something affordable in the Dells with pools. This place has both indoor and outdoor pools good for older people, like my parents, and my brother and I. A few slides into the pool, and they went up to 5 feet deep. Definitely good enough.
Its a budget hotel because of its decor, very 90's style. The room was a good size, and clean. I did not like that the box spring for the beds were exposed, a bed skirt would have been appreciated and not make the bed seem so poor looking. Also there is 2 pillows per bed, usually I expect a couple decorative ones, but no so here. And the pillows were so flat, so I woke up with a crick in my neck every night no matter how I folded it up. Also we were on the first floor, and although at first I thought the windows were one way only, so people in the parking lot right outside couldn't look in, this was not the case, we could see into all the windows of the first floor outside, so we had to close the curtains when we there, but then it left us in total darkness. Overall, good value for the pools, you do get discounts to Mt. Olympus and Noah's arc which we totally used. Just not crazy about the actual rooms.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MCOOL2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 4, 2012

We stayed here for 2 nights, it was our first time to the Dells. I booked this hotel because of the value and discounts to water parks. I called direct to book the rooms and the lady was very helpful. We had a nice room w/2 queen beds & a fridge. It was a nice clean room and a good size for 4 people. The beds were comfy, didn't like the pillows, only 1 each and thin, didn't request any extra so I don't know if they had any available. I agree with other reviews about the decor it's a little dated. When we checked in they gave us a free pass for 4 to Mt. Olympus water park for that weekend which was great. I was expecting to pay for them because the hotel sells them for 1/2 price, which is still good. We went to Noah's Ark & got the tickets at a discount also from the hotel. The hotel is in a good location, lots of restaurants around, the Tangers shopping Mall is just down the street.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chungo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Marquis Waterpark Hotel & Suites

Property: Grand Marquis Waterpark Hotel & Suites
Address: 840 Wisconsin Dells Parkway South, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Grand Marquis Waterpark Hotel & Suites 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
"NOAH'S ARK WATERPARK TICKETS"."FREE"Indoor Amenities◾Blue Dolphin Lagoon Waterpark Complete with 4 Slides (Kids Size)◾2 Half Tube Sea Shell Slides◾Water Spouting Sea Life with Coral Reef Jets◾Activities Galore in the Shallow Waterpark Wading Pool◾Whirlpool◾Large L-shaped Indoor Pool (3-5 Feet Deep)◾Triple Chute Dolphin Slide◾Toddler Pool◾Twin Whirlpools◾Sauna◾Game RoomOutdoor Amenities◾Large Outdoor Pool (3-5 Feet Deep)◾Triple Slide◾Purple Dinosaur Slide◾Water Basketball◾Grand Waterfall◾Picnic Tables & Grills ... more   less 
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Also Known As:
Grand Marquis Resort Hotel And Suites
Grand Marquis Hotel Wisconsin Dells
Grand Marquis Wisconsin Dells

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