Booked a room online for a jacuzzi suite and was called the next day to tell me that that room was already booked up and the only avaiable room was the more expensive jacuzzi suite. There was no accomodation made for this error and the woman on the phone who claimed to be the ONLY manager had the worst customer service skills that I've ever encountered. This was not only false advertisement but it was bad business!! Will never use this hotel!
- Official Description (provided by the hotel):
- "NOAH'S ARK WATERPARK TICKETS"."FREE"Indoor Amenities◾Blue Dolphin Lagoon Waterpark Complete with 4 Slides (Kids Size)◾2 Half Tube Sea Shell Slides◾Water Spouting Sea Life with Coral Reef Jets◾Activities Galore in the Shallow Waterpark Wading Pool◾Whirlpool◾Large L-shaped Indoor Pool (3-5 Feet Deep)◾Triple Chute Dolphin Slide◾Toddler Pool◾Twin Whirlpools◾Sauna◾Game RoomOutdoor Amenities◾Large Outdoor Pool (3-5 Feet Deep)◾Triple Slide◾Purple Dinosaur Slide◾Water Basketball◾Grand Waterfall◾Picnic Tables & Grills ... more less
- Reservation Options:
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- Also Known As:
- Grand Marquis Resort Hotel And Suites
- Grand Marquis Hotel Wisconsin Dells
- Grand Marquis Wisconsin Dells