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“Life guarding”

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Holiday Inn Express Wisconsin Dells
Ranked #21 of 74 Hotels in Wisconsin Dells
GreenLeadersBronze level
Reviewed January 26, 2014 via mobile

Management was great. Very courteous staff. I would stay here again. Only reason I gave this a 3 was due to the lifeguard. Constantly playing on his phone and wearing headphones. You're payed to do a job, do it.

Stayed: January 2014, traveled with friends
1  Thank Hurdy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WisDellsHiexGM, Manager at Holiday Inn Express Wisconsin Dells, responded to this reviewResponded January 28, 2014

Hello,
Thank you for taking the time to review your most recent stay with us! Im happy to see you found our staff to be so courteous and that everything went great as we work very hard to be one of the most customer service oriented business's in the Wisconsin Dells area! I do apologize for the lifeguard being on his phone as I can completely understand how frustrating that can be. I have printed off your review and will be sure to address this with the team members. I appreciate you bringing this to our attention and hope next time you are in town you stay with us again.
Thanks,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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277 - 283 of 518 reviews

Reviewed December 24, 2013

This hotel is very family friendly and a cheap alternative to a water park. The pools are great for all ages! Beds were comfortable with reasonable rates. I would recommend staying here if you are looking for a central location in Wisconsin Dells.

  • Stayed: July 2013, traveled as a couple
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2  Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

We were driving through Wisconsin, and needed a place to stay. A Priceline bid sent us here, and we sure were grateful. It's a great, well-run, very friendly and clean hotel. The rooms are very well-outfitted with fine beds, excellent showers, fast internet, and good work spaces. I don't suspect that there are too many business travelers here, but if you are, you'll find it suits your needs. There are several restaurants and a movie theater within walking distance (in warm weather), and the breakfast is more than adequate. If you can get a good price, and you just need somewhere off the highway to spend a night, this is really the place to do it.

  • Stayed: November 2013, traveled on business
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Thank FeltonS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2013

Driving through to Milwaukee, we decided to try a quick stay at the Dells. Not what I expected! Extremely curtious staff all around; desk, breakfast bar, lifeguard etc. They were very attentive to our needs, going out of their way to make certain we were comfortable. For a non-waterpark hotel, Holiday Inn Express WI Dells has a spectacular pool area. Huge kiddie pool as well as a large pool with a winding waterslide for the big people. Since it is December, we were not fortunate enough to experience the outdoor pool which appeared to be quite large with numerous activities. And last but not least, our room was spotless with incredibly comfortable beds and pillows. Game Room, Pools, Office, Workout Room, fabulous beds, this hotel truly had everything we could hope for.

  • Stayed: December 2013, traveled with family
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Thank jusy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

We stay here frequently as a family and love the clean, well-kept building. The pool is nicely sized. The hot tub is big and relaxing. Both the pool and hot tub are extremely clean!!! There is an indoor kid pool with 4 small slides for toddlers. The big pool has a big water slide, perfect for older toddlers and adults.

The front desk staff and managers are amazing, especially Ryan. Everyone provides excellent customer service and professionalism. If you have a problem, they will quickly address it. The managers are all very knowledgable and courteous. If you have a complaint, they are quick to fix the concern.

The presidential suite is HUGE with a full kitchen, newer appliances, pool table, and lots of closet space. It has 3 bedrooms and 2 bathrooms. The master room in this suite boasts a 2-headed shower with a closet the size of a small room. You also get your own washer/dryer in this suite. Each room has its own flat tv and closet. The two queen executive suites are very cozy and nice.

You cannot beat the friendly, professional staff. This hotel is better priced and more accommodating than the resorts.

It is next to Kalahari Resort, if you want water and theme parks without expensive resort prices. It is also next to Tanger Outlet for those who wish to shop. And let's not leave out Knuckleheads indoor theme park, also next to this HIE. This hotel is located just minutes from downtown, is not as crowded, and is a very good deal. This hotel is also next to numerous restaurants. The managers her should be promoted!

Stayed: November 2013, traveled with family
4  Thank Pallas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

Rooms are nice. The front desk people were friendly and polite. The hot part of the breakfast was not set out either day of my visit early enough for me to enjoy. Overall, I would stay here again, it was close to where my conference was held.

  • Stayed: November 2013, traveled on business
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Thank Justsayjenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WisDellsHiexGM, Manager at Holiday Inn Express Wisconsin Dells, responded to this reviewResponded December 3, 2013

Hello,
Thank you for taking the time to review your most recent stay with us. Im happy to see all the postives you found about our property as we work very hard to deliver the best possible product we can. We take great pride in being such a customer service oriented property and its great to see when the customer takes notice. Our breakfast hours are from 6:30 am- 9:30 am Monday though Friday. We got many request to extend the breakfast hours on the weekends so we did change that to 7am-10am Saturday and Sunday. Next time if you are looking for some breakfast prior to the scheduled opening times please just ask the desk agent working and we can be sure to grab you something from our cold selection like a bagel to go or something else we offer. We look forward to the next chance we get to serve you as we feel it is an honor to call you our guest!

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Reviewed November 30, 2013

we just stayed at this hotel for one night over thanksgiving. from check in til check out, it was a perfect stay. the two front desk girls (i regret not getting their names) were so friendly and nice. the room was super clean. even an air freshener was sprayed inside the room when we checked in. smelled like bubble gum. =) the bed was so comfortable, clean linens...nice full pillows (im not a fan of down pillows as i am against anything down...but i am just stating how nice these pillows were. usually hotel pillows are flat and lame.) everything in the room was squeaky clean. the hotel was quiet. hallways and even the stairways were scented and clean. the pool was warm and clean. the hot tub, was just that, HOT. usually hotel hot tubs dont get very hot, more like luke warm. this was a super nice hot tub. big pool area too. all clean. the breakfast was filling and plentiful. very very good. and free coffee available all day long. i highly highly recommend staying here...it was close to everything. they were always cleaning when we were there..mopping the lobby floors....you could eat off them, they were that clean. very nice staff. do not listen to any negative reviews. we loved our stay and will go back again.

  • Stayed: November 2013, traveled as a couple
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Thank mrs_sixx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Wisconsin Dells

Address: 1033 Wisconsin Dells Parkway, Wisconsin Dells, WI 53965-9803
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Wisconsin Dells
#4 Green Hotel in Wisconsin Dells
#15 Romantic Hotel in Wisconsin Dells
#21 Family Hotel in Wisconsin Dells
Price Range: $94 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Wisconsin Dells 3*
Number of rooms: 113
Official Description (provided by the hotel):
Wisconsin Dells Hotel Near Popular Attractions The Holiday Inn Express Hotel and Suites in Wisconsin Dells is at the heart of the 'Waterpark Capital of the World.' Located off I-90 at Exit 92, this Wisconsin Dells hotel is less than a mile from major attractions like the Original Wisconsin Ducks, Noah's Ark Water Park and Mt. Olympus Water & Theme Park. Nature lovers staying in our Wisconsin Dells hotel will have easy access to the unique natural beauty of the Dells of the Wisconsin River; our hotel is also four miles from Mirror Lake State Park and 16 miles from Devil's Lake State Park. For more fun indoors, there is a 24-hour shuttle to the nearby Ho-Chunk Casino. Business travelers appreciate our convenient location near I-90/94 and I-39, keeping them connected to nearby cities. We're only four miles away from the businesses of historic downtown Wisconsin Dells, and our hotel is within 11 miles of companies such as Flambeau, Inc. and Seneca Foods. Lodging in our Wisconsin Dells hotel also allows you to utilize the services of our 24-hour Business Center. During your stay in our Wisconsin Dells hotel, be sure to take advantage of our free high-speed Internet access. We help you keep your usual routine by offering a complimentary hot breakfast, a Fitness Center and copy and print services in the Business Center. Book your reservation now for our hotel near Wisconsin Dells attractions and start planning your trip today! ... more   less 
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Also Known As:
Holiday Inn Express Wisconsin Dells Hotel Wisconsin Dells
Holiday Inn Wisconsin Dells
Wisconsin Dells Holiday Inn

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