Trip dates 1/15/05-1/17/05...This was our 3rd trip to the Kalahari (family of five) and we noticed the quality of service has greatly diminished since last year. Our room was nice and clean but the bed sheets were like sand paper. The once happy and friendly employees were unhappy and in some cases down right grumpy and rude. Several employees didn't care about customer service and a great numer appeared overworked and unappreciated. The women's locker room was filthy with constant standing water, scum/dirt on floors, broken sink faucets, broken latches on bathroom doors, broken hand dryers, empty soap dispensers and dirty toilets. The pool deck in spots was similarily unkept with scum on the stairs, gritty dirt at the bottom of the hot tubs, and soiled kabanas and tables. Several basketball hoops were partially ripped off the rims. The "Wild Kingdom" water area had such reduced water pressure that the cannons and water guns didn't fire at all. We also noticed that the number of life guards/attendants was greatly reduced and in some cases non-existent (the infamous toilet-bowl ride had no life guard or attendant at the beginning of the ride for several hours after the park opened on 1/17/05 and the wave pool had only 1 guard for the whole area on 1/17/05 even though it was heavily populated). This is a shame since this park WAS by far one of the best in the US.
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- Also Known As:
- Kalahari Waterpark Hotel Wisconsin Dells
- Kalahari Resort Wisconsin Dells
- Kalahari Hotel Wi Dells
- Kalahari Wi Dells
- Kalahari Waterpark Resort