This is our 2nd time at the Kalahari. Overall, we had a nice stay. Rooms were clean. My two boys - ages 10 & 8 loved the indoor waterpark and the new indoor theme park. Crowds were pretty thin, although the line for the "Master Blaster" was always long. Lifeguards not too friendly, but seemed competent. Noticed a few minor things that could be improved - 1st thing in the morning noticed some trash in the big treehouse area (top to a plastic soda bottle & a bandaid), some of the waterpark areas could use a fresh coat of paint & new screws & hinges.
However, beware of weird charges. Part of the "taxes & fees" on the room rate included a $4 "green recovery fee". My husband questioned it at the front desk. They've installed new systems in each of the rooms to help conserve electricity. I'm all for it, but they have to be saving a ton of money. Why are the guest being charged for a system that will save them a ton of money? I know it's only $4, but if they get that from everyone, that's a ton. We wanted it back on principle alone!
Also, we had dinner one night at "The Ivory Coast", which is a restaurant right in the lobby. We went there only because there's a sign in the lobby of the indoor waterpark area that said kids eat free. I checked the sign out more than once to look for restrictions. There were none. My husband & I ordered dinners & the kids ordered kids meals. When the bill arrived, we were charged for everyone. My husband mentioned the sign in the lobby advertising that kids eat free. The waitress was nice enough, and replied "I'll have the manager take that off for you". Well, if you're advertising it, why was the charge on there at all??? Felt like it was a scam - they'd charge you hoping no one noticed the sign or something. It should be automatic whether you ask for it or not. So, there's another $10 they tried to charge us that they shouldn't have. BEWARE of those kinds of things.
We've been to the Wilderness several times, and will head back there on our next trip.
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- Also Known As:
- Kalahari Waterpark Hotel Wisconsin Dells
- Kalahari Resort Wisconsin Dells
- Kalahari Hotel Wi Dells
- Kalahari Wi Dells
- Kalahari Waterpark Resort