We had stayed at Kalahari prior and it was very nice so we decided to take out parents their for their 50th Wedding Anniversary. The Wisconsin Dells had an appeal to us as being a truly family oriented vacation spot and represented old traditional America. When we spend our money for vacation we want to be safe, have fun and have very nice surroundings. Our recent stay was our last at Kalahari signaling the end of this once great part of America.
From the moment we arrived it was a disaster starting with checking in. Our reservations were disputed I was required to unpack the car to get our Mac to prove our email confirmation. Kalahari reluctantly acknowledged our vacation package. The entire original booking conversation was recorded on the phone and our credit card charged but we were delayed, disputed and treated unprofessionally. The supervisor never came out to apologize for the 30 plus minute delay and aggravation. Our party of six paid for the very best rooms and services Kalahari had to offer. The room was about a 6 in a scale of 10 in cleanliness. The kids wanted to get into the pool right away however it was closed due to buses of “youths” that were brought in. There was so much urine and defecation in the water the pool was closed. In addition to the obvious hygiene issues from the bussed in guests; we were very disappointed in the urban behavior and vulgar language the “youths” exhibited. The pool was closed a second day for another incident due to a claim of broken glass and other issues from guests that were not staying at the Hotel. I appreciate Kalahari being safety consciences not allowing my family to swim in a toilet, or with broken glass but I could have gone to a pool in Illinois for a fraction of the cost. The sliding doors were broke in our hallway and the front rotating door went down. The lines in the facility and indoor amusement park are congested due to guests that do not stay at the Hotel. The Tommy Bartlett Show was the high water mark of the Kalahari package. We would also still recommend the Duck rides. If you go out at night to show your kids and family the boardwalk take advantage of Wisconsin’s conceal carry laws, the boardwalk is not what it was from years ago. Sadly Kalahari and the Wisconsin Dells are not Norman Rockwell’s America any longer.
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- Also Known As:
- Kalahari Waterpark Hotel Wisconsin Dells
- Kalahari Resort Wisconsin Dells
- Kalahari Hotel Wi Dells
- Kalahari Wi Dells
- Kalahari Waterpark Resort