Over the years I have stayed at the Kalahari numerous times and was pleased. This stay was different and I felt the Kalahari has lost its attention to detail. First I was at the hotel for a conference. The conference area was to be set up so we could set up our booth by 5:30, the area was not set until 8:30. The food at the conference was marginal and the lack of staff help was less that comforting. Second, after I left I realized I had left a necklace in the room and when I emailed the hotel and called they never responded. I realize this is a large facility but the customer service in the past was outstanding compared to what is current.
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- Also Known As:
- Kalahari Waterpark Hotel Wisconsin Dells
- Kalahari Resort Wisconsin Dells
- Kalahari Hotel Wi Dells
- Kalahari Wi Dells
- Kalahari Waterpark Resort