We just returned on July 25 from a 4 night stay, the hotel itself rates at a 5 out of 10, the staff could use a few classes on customer service, and the lifeguards tend to nap. My husband and I took our 11 year old son and he had a great time, the property is small so its easy to keep track of your kids, we drove and checked out the Wilderness which is HUGE and the price for a night was the SAME so check it out before booking at the Polynesian if you are looking for bigger and much nicer hotel, we will come back next year but will stay at the Wilderness instead, just being there looking around the customer service was spectacular. ok I am HUGE on customer service so if your not and want a small but clean place to stay the Polynesian would be fine..
- Free Wifi
- Free Parking