What a horrible experience!! We thought we were getting a deal on our room at $150 a night, but we later stayed at the Wilderness in a much nicer room for $135 which of course included their huge indoor/outdoor waterpark. Anyway, when we got to our room at the Atlantis the room smelled horribly. We got a can of air freshner, but did not help. There were a ton of small children running around without swim diapers and NO ONE ever patrols the water area for any reason. Dirty towels everywhere.
The next morning we went to their outdoor area (VERY SMALL) and there was vomit on one of the slides. We informed the front desk and they later came to "spray it down" but it was not totally cleaned up.....then after lunch we returned to the same pool and there was a condom laying by the pool. We again informed the front desk and they sent someone out with a glove to pick up the condom. They did not disinfect the area or anything. Then ANOTHER condom was found!!! UGH the front desk seemed irritated that we even brought it to their attention. Even if the condoms were a joke...they should never assume!! Called the next day to inform the Manager and she could of cared less. We told her no one patrolled the area as long as we were there and she insisted that wasn't true and became argumentative.......I WOULD NEVER STAY HERE AGAIN. there are sooo many other places that are nicer and cost less or about the same.....Sue, Madison, WI
- Official Description (provided by the hotel):
- Atlantis Family Waterpark Hotel is located right in the heart of Wisconsin Dells and within walking distance to Noah's Ark, Mt. Olympus Water & Theme Park, Duck Rideas, Big Foot Zip Line, Tommy Bartlett and MANY restaurants. Our different indoor and outdoor waterparks ON-SITE are very family friendly and your best location if traveling with kids under 12 years old. Pools are open late. We offer a FREE continental breakfast EVERY DAY of your stay. We have a HUGE ticket redemption game room, indoor whirlpool, pool basketball and slides/activities for all ages. Free Wifi. We recently added Kids Suites which include two queen size beds and BUNK BEDS! We have no carpet in the main building, public spaces and guest rooms. From Memorial Day to Labor Day we include FREE tickets to Noah's ark EVERY DAY of your stay! Call us now to plan your quaint family getaway! ... more less
- Reservation Options:
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- Also Known As:
- Atlantis Waterpark Wisconsin Dells
- Atlantis Hotel
- Hotel Atlantis Waterpark
- Atlantis Wisconsin Dells