After reading a few reviews on this property, I decided that I needed to chime in as my experience was completely different than the others. I am always amazed when I read reviews of properties that people have clearly gotten for much less than they would have paid for a moderately priced hotel but I guess they are expecting a 5 star hotel. This is not the Ritz and it does not claim to be. We stayed here on several occasions and did not experience any of the travesties that I am reading about -- I had to check to be sure I was still reading reviews for the same property. The rooms are nicely appointed and offer two bedrooms. Kitchens have what you need to cook a basic meal -- again, nobody is promising a gourmet kitchen. We have stayed on several occasions and never had a problem with room cleanliness nor bugs (and my wife and I are sticklers when it comes to clean hotel rooms). We found the beds comfortable, fitness room nice and well maintained, and the public areas (on the Bluegreen side of the property) to be immaculately well kept. Don't get me wrong -- I am not the biggest fan of Bluegreen and their constant attempts to sell you up (I avoid the concierge like the plague when I am at their properties), but overall I have been impressed with the properties. If you say NO to the constant attempts to market more points and don't answer your room phone during your vacation, I have found that my stays at these resorts to be quite pleasant.
This facility is connected to a waterpark (which is not run by Bluegreen) -- this would be my only complaint -- staff at the waterpark are unfriendly and really give visitors a bad impression of the Dells. Would it hurt to smile at guests and offer a friendly greeting? Waterpark is not well maintained and lifeguards do little to control unruly youngsters (other than look the other way). Wish that Bluegreen had their own waterpark, but understand that this would probably be difficult...
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