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“Room for Everyone.”
4 of 5 bubbles Review of Wilderness Resort

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Wilderness Resort
Ranked #8 of 72 Hotels in Wisconsin Dells
Certificate of Excellence
Chaska, Minnesota
Level Contributor
190 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Room for Everyone.”
4 of 5 bubbles Reviewed August 30, 2013

We stayed in the Retreat Cabin E, loved it! It was a great space for our entire extended family. We slept 10 adults, (married) and 6 unmarried & young adults. The room arrangements were perfect for us. The rooms are all very spacious. The big kitchen was nice for fixin meals and serving them. the wrap around deck had seating for 8. But plenty of room for more chairs. Which I feel they needed. A gas barbeque grill. We were worried that it being off site would make it difficult to enjoy the waterparks efficiently. But the shuttles were timely and most of the drivers were friendly and courteous, sometimes its hard to get that many people out of the cabin at the same time and on a shuttle. you need patient drivers.
The Waterparks I believe for a resort are OUTSTANDING! So many options for everyone's interest level. We also rented cabana's in two of the main area's Lost World cabana was a great location, but we had a hard time convincing the reservation staff that we wanted to be near a zero clearance pool area vs a deep pool area. We had little kids that we wanted to be able to play right outside the cabana, they need to be a little more accommodating to preferences. The cabana at the Wild Waterdome was especially nice because it had a mini fridge and it was air conditioned. Also it was a quiet space for the little guys to nap. Some of our group did the go carts said it wasn't worth the price and that the carts had no power. Others took advantage of the packaged play deal, good value. I have included some pix of the cabin because it was hard to find this particular cabin online.
Other notes: We never ran out of Hot Water and the washer and dryer was great. They brought us towels once and that seemed to hold us. Things to bring that weren't provided was few. They don't state that the cabin has a blender but it did.
We could've used more kitchen towels and we resorted to using bathroom hand towels. Bring lots of paper towels. I would've like to see the cabin have a beverage fridge. it had a small mini fridge in the basement but was not big enough and also not near the general traffic zone of the deck and main living where everyone hung out.
We did have one sort of major problem the air conditioning unit was having major issues and considering it was actually mild temps it could not keep up at all. It was checked out by maintenance twice with no real solution. The resort did give a fairly decent discount for the inconvenience but having it cool when u have been outside waterparking all day is important.
Side note this cabin also supplies a pack and play for sleeping the very small.

Room Tip: for Large family gathering check out the off site cabin homes they were great. the retreat cabin ac...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lori730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Morton Grove
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed August 29, 2013

Stayed here this past August for a few days and have stayed here previously (usually in November) over the past 12 years. While growth at this resort was evident during these 12 years and expansion and services broadened to serve the demand, I feel that a "sense of quality" in their services has slipped. The hotel has various area's that need some investment in new carpeting, wall coverings, restaurant offerings, etc....

Further, we stayed at Glacier Canyon Lodge this time (one of the newer additions to the property) but the downside is it takes so long to walk from one area of the lodge to the other especially if you want to visit in the front lobby area where there is a restaurant, game room, sundries shop etc... They might want to think about investing in a different type of transportation capability so the guests can be better accomodated.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danimals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Minnesota
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

We have never stayed at the Wilderness before and were pleasantly surprised! Our room was very nice and the kids loved the variety of water parks to chose from! We will certainly stay at the Wilderness again!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrishaM3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul Park, Minnesota, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

Great place for families and small children.....only complaint was the amount of walking from place to place. I would certainly recommend a stroller for younger ones. It had activities for all ages and everything you could need. I plan on staying here next year, there is no need to go anywhere else.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

I was very pleased with our recent 3 night stay at the Wilderness. From the start the staff was very friendly and most helpful. We stayed in a double queen with a semi-private living room. It was perfect for our toddler! This place has everything you need! Our car sat for the entire vacation! The 2nd day we rented a cabana at the Lost World and it was worth every penny ($75). The largest perk was the cabana host that got us anything we needed. To lay in the zero entry pool and wait for our drinks/food...perfection! Our two young kids enjoyed some shade & a TV during swim breaks. Also the towels were much nicer then their regular ones.
The food was really good and drinks hit the spot. Of course they were overpriced but I expected that. We took advantage of the large buffet, skip lunch and grab a early dinner. Worked well for our family.
The only negative I have to comment on was the information desk employees trying to sell timeshares. I was walking around the lobby and happened to over hear their conversation to guests checking in. Single moms with kids were asked "where's your husband", " where's your spouse", "oh...your not married?" it was terribly disrespectful and rude to just assume these women could only afford timeshares if they were married. My husband was going to sign up (take a tour and get $200 cash - why not!) and after finding out we had young kids, he said all spots were filled. THEN after these women walked away they would say "she didn't look like money". Really??! Have more class.
Besides that, we had a wonderful time and can't wait to come back.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mamakeim23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maplewood, Minnesota
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

The wilderness at the dells is amazing, have stayed here many times. I recommend staying in the Glacier canyon suites. The rooms are very clean and spacious! We just returned from our trip and once again the resort does not disappoint. The water parks are very clean and numerous. The resort is quite large but you can have a shuttle pick you up and take you to the different sections. We found it just as easy to walk. There is a nice hiking path behind glacier canyon. My kids loved all the pools, but said it was annoying that people that couldn't swim kept going in the wave pool and kept having to get rescued! A little tip here...if you can't swim, do not do the wave pool! They literally have to shut down the wave action to rescue people that have problems swimming in it numerous times! The life guards are great about it, but seriously they have warning signs up! The only complaint I have is the towel policy is ridiculous. They give you beach towel cars when you check in....1 for each person in your suite. You exchange those for towels when you go down to the pool area and then turn in the towels to get your card back. If you do to have 4 of these towels in your room or 4 of the cards in your room when you leave they say they will charge you $25.00 for each towel. Seriously the towels are probably worth 2.99 each. Anyway we figured out its just easier to bring your own beach towels then to go through all that. The checking process was very slow this time, but this is not usually the case. Staff is very friendly.

Room Tip: Level 3 gets a lot of foot traffic but is convenient to get to everything. Unit 5 is the furthest fr...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
3 reviews
5 of 5 bubbles Reviewed August 27, 2013

The Wilderness Resort is our favorite vacation destination. There is something for everyone to enjoy. The staff and amenities are amazing. The condos are great for small kids. They have full kitchens and separate bedrooms for naps. We just got home, and can't wait to start planning our next trip.

Room Tip: Getting a condo or cabin is well worth it!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wilderness Resort

Property: Wilderness Resort
Address: 511 East Adams Street, Wisconsin Dells, WI 53965-9648
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Wisconsin Dells
#3 Top resorts Hotel in Wisconsin Dells
#13 Romantic Hotel in Wisconsin Dells
#14 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Number of rooms: 108
Official Description (provided by the hotel):
Come play the day away in America's largest waterpark resort! The Wilderness has 4 indoor and 4 outdoor water parks totaling nearly 500,000 square feet (that is over 12 football fields of water fun!) We also have two indoor, 3-D, black light mini golf courses; outdoor mini golf; zip lining; go-karts; laser tag; Wild Rock Championship Golf Club; and award-winning spa services at Sundara Spa. Amazing lodging options include Wilderness themed guest rooms, condos, villas and cabins. ... more   less 
Also Known As:
Wilderness Resort Wisconsin Dells
Wilderness Hotel Wisconsin Dells
Wilderness Wisconsin Dells
Wilderness Wi Dells
Wilderness Resort Wi Dells
Resort Wilderness Wisconsin

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