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“Good Buffet”

Ponderosa Steakhouse
Ranked #123 of 192 Restaurants in Wisconsin Dells
Price range: $10 - $20
Cuisines: American, Seafood, Steakhouse, Grill
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Restaurant details
Good for: Families with children
Dining options: Buffet, Takeout
Reviewed July 7, 2013

Had a good time at the large variety buffet. Servers were very busy, so took awhile to get drink refills, clear away plates. Had to ask for drink straws. Glad we went there after all day at Noah's Ark.

    • Value
    • Atmosphere
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Thank kerg692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (203)
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148 - 152 of 203 reviews

Reviewed July 2, 2013

The first time I went was on a Saturday night around 7. Staff was on the cells, one women was even was talking about hooking up with a man and got his number. Said she had to put under a girl names name so he boyfriend didn't see. Staff was eating and sitting at the tables. It wasn't even close to closing and they were closing buffet, vacuuming. It was horrible, some food was decent but the rest was cold and old. It was my husbands birthday dinner with the kids, and they had to hear and see that unprofessional behavior. The kids wanted to stop a second time and the staff was a lot better this time (probably because it was the foreign workers), The food was horrible. I will never try that again.

Thank Danielle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

This was your typical Ponderosa....maybe has seen better days. The food was good, pizza was cold, my sister enjoyed it all and I thought is was a bit marginal. The desserts were not tasty at all, wish they would've been.

Thank buttonskc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

Although we only had the buffet everything was wonderful! Very friendly staff, well stocked buffet, clean resturant! We will be back!

1  Thank CheriePutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

We went soon after the restaurant opened for the day. Everything was clean and the buffet was in perfect condition. The food we ate wasn't bad for a Ponderosa, but upon receipt of my steak there was a hair on it. The waitress took it back immediately to have another prepared. When it came out it was overcooked. She offered to replace it, but how much more time can we wait just for me to eat??? There was no money offered back either. No manager came to visit about it or anything. So, the overall customer service was very lacking.

    • Value
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    • Food
2  Thank RG4957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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