First impression: the lobby air conditioning wasn't working so the thermostat read "87 degrees" on a hot summer day. The lobby was dirty, missing base trim on the floor, exposed wires at the front desk and ceiling tiles were broken.
Our first room was occupied when we went to it. The second room we were given smelled strongly of smoke and the window had thick white film on it. It was supposed to be a non smoking room. On the third try, the assistant manager went with us and tried to convince us that Febreeze would cover the smoke smell of room #3. After we refused the smokey room, he took us back to the first room that had just been occupied. The bed wasn't made, there was garbage on the floor and table and he said we could have that room after it was cleaned. It was the most unprofessional experience I could have imagined at a hotel. We never heard an apology and we were only refunded for one night, even though we booked two. Sadly, there were atleast two other family there that had complaints of bad dog smell and flooding in their rooms. The cleaning staff we saw in the hall were anything but professional in their appearance. The indoor hot tub was out of order as well as the outdoor pool. We didn't stay and were happy to forfeit the money to get away from there!!!!
- Official Description (provided by the hotel):
- Americas Best Value Inn Wisconsin Dells offers the most value for your money when staying for business, pleasure, sightseeing or just passing through. We offer clean spacious rooms, a 24-hour front desk, free coffee in our lobby, free deluxe continental breakfast, and free Wi-Fi throughout the property. Enjoy a refreshing swim in our seasonal outdoor pool or soothe yourself in our jacuzzi. We also have an on-site game room that the kids can enjoy. Our guest rooms include a coffeemaker, hairdryer, 32 inch flat panel cable TV, HBO, ESPN, table with chairs, and alarm clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For your convenience, our hotel is a 100 percent smoke free property. Dogs are welcome, restrictions and charges apply. We are located off I90/94 Exit 87 and 85 on Wisconsin Dells Parkway and are near local attractions such as Timbavati Wildlife Park, Mt. Olympus Water and Theme Park, and Noah's Ark Water Park. Americas Best Value Inn Wisconsin Dells is your best choice in southern Wisconsin. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, fishing, sightseeing, wildlife activities or simply passing through on your way to Madison or Green Bay. At Americas Best Value Inn Wisconsin Dells our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Wisconsin Dells, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Days Inn Of Wisconsin Dells Hotel Wisconsin Dells
- Days Inn Hotel Wisconsin Dells