We stayed at Wisconsin Dells Days Inn this past weekend and we were very disappointed with this hotel. When we walked in to our room we noticed that:
• One of the bed covers was stained in many places
• There was dust all over (at the top of the clock, the mirror on the wall, the tables, the AC vents), like it had not been cleaned in a very long time
• There were long curly hairs intertwined in one of the bed sheets
• The bathroom shower curtain smelled very bad (like it was moldy)
• There were bugs in the bathroom and the sink faucet was very dirty
We went to the front desk and spoke to the Manager, Nhaid Sultana, which was very rude and she automatically stated that she would give us our money back. We told her that we were not asking for our money back, we just wanted our room cleaned and that it would be very hard for us to find another hotel last minute for this weekend (being the 4th of July weekend). She said that was not her concern and that they have the right to refuse service to anyone. At this point the General Manager, Prince, stepped in and found us another room. Prince was very nice and accommodating, the complete opposite of Nhaid. Aside from the horrible customer service we received from Nhaid, this hotel does not seem like it has been renovated and it is dirty. Even in the new room they gave us, our bathroom sink was cracked, there was a moth in there, and there were many hairs (what appeared to be dog hairs) on the carpet. Also, they seem like they are very short staffed. The day we checked out, we waited about 10-15 minutes at the front desk for the guy to come to the desk because he was also in charge of stocking the breakfast rooms.
Please, please do not stay at this hotel. I understand their rates are cheap, but trust me it is not worth it!!! There are many other cheap hotels in the area. Please, please choose another hotel. I wish I would have listened to all of the other bad reviews and not stayed at this hotel.
- Official Description (provided by the hotel):
- Americas Best Value Inn Wisconsin Dells offers the most value for your money when staying for business, pleasure, sightseeing or just passing through. We offer clean spacious rooms, a 24-hour front desk, free coffee in our lobby, free deluxe continental breakfast, and free Wi-Fi throughout the property. Enjoy a refreshing swim in our seasonal outdoor pool or soothe yourself in our jacuzzi. We also have an on-site game room that the kids can enjoy. Our guest rooms include a coffeemaker, hairdryer, 32 inch flat panel cable TV, HBO, ESPN, table with chairs, and alarm clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For your convenience, our hotel is a 100 percent smoke free property. Dogs are welcome, restrictions and charges apply. We are located off I90/94 Exit 87 and 85 on Wisconsin Dells Parkway and are near local attractions such as Timbavati Wildlife Park, Mt. Olympus Water and Theme Park, and Noah's Ark Water Park. Americas Best Value Inn Wisconsin Dells is your best choice in southern Wisconsin. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, fishing, sightseeing, wildlife activities or simply passing through on your way to Madison or Green Bay. At Americas Best Value Inn Wisconsin Dells our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Wisconsin Dells, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Days Inn Of Wisconsin Dells Hotel Wisconsin Dells
- Days Inn Hotel Wisconsin Dells