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“I should have listened to the reviews i read and picked another hotel”

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Americas Best Value Inn Wisconsin Dells
Ranked #69 of 73 Hotels in Wisconsin Dells
GreenLeadersGold level
ldybug252000
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“I should have listened to the reviews i read and picked another hotel”
Reviewed July 7, 2011

The bathroom sink had crap in it, there was no remote in the first room we were in, they must have been low on towels becuz there was like two... total..

They charged me twice, (then refunded 1), and when i metioned it to the desk girl she told me i was mistaken because there was no way they would double charge--until i pulled up my bank view online and showed her the totals were pending twice on my account. Then she said strange.. never seen it happen before.. then the next day when i was switching rooms another person was up there complaining about the same thing! Ha never happens huh??

The guy on the second day was yelling and cursing out somone on the phone while i was wating to get the other room key the second day, then he hung up on them.

The final straw was i left something in the room, and was told it wasnt there a few hours after i checked out.. The funny thing is i remember exactly where it was, becuz i was goin to make another trip in quick to get it but i forgot to after finally getting the van loaded. She was very rude in telling me that i didnt leave anythin and housekeeping didnt find anything.

My next stay would have to be comp before i would stay here again.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ldybug252000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Americas Best Value Inn Wisconsin Dells, responded to this review, July 28, 2011
Thank you for your response. We will use your comments and constructive criticism to make your future stay better at our hotel. I apologize in behalf of my staff and myself for less then satisfactory experience you had at our hotel. We are working everyday to improve our selves to help each of our guest with a satisfactory experience. If there is anything else we can do to make it right, please give me us a call at 608-254-6444.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Roselle, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 28, 2011

I had read all the reviews before I booked our stay. I decided, well to see and give them a chance, plus the price was cheap too. First thing we noticed was the trash cans in the room was not cleaned..Stiil have the cans of soda left by the previous people who stayed in the room. The sheets were clean but had stains on them. The toilet was rocking back and forth when you sat on it. For some reason , the a/c would not cool the room at nite. I kept getting up just to start it up again. The jet stream for the pool spa was out of order.

The only thing I liked about the hotel was the location. It was really close to all the stores and restaurants that you needed to go to.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank tolitslito63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Americas Best Value Inn Wisconsin Dells, responded to this review, July 28, 2011
Thank you for your response. We will use your comments and constructive criticism to make your future stay better at our hotel. I apologize in behalf of my staff and myself for less then satisfactory experience you had at our hotel. We are working everyday to improve our selves to help each of our guest with a satisfactory experience. If there is anything else we can do to make it right, please give me us a call at 608-254-6444.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medford, Wisconsin
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 27, 2011

Yes, I read the reviews ahead of time and thought that perhaps they were being too critical. So I gave them a shot. Yes, it's cheap. But here you don't even get what you pay for. You would expect a clean room. Not going to happen. There was mold on my shower curtain which means either they don't change curtains between guests or they folded it wet and put it up with mold on it. Either way--quite gross. I alerted the desk of this and it took a day to get it changed. Then, I found a coffee stir stick on the middle of the floor when I walked in. No excuse for this. Also, I found a t-shirt on the floor behind the lamp, thought it way my son's or husband's and threw it on their pile of clothes. When we went to pack, they said it was neither of theirs. That just solidified the fact that the place was not clean and it was disgusting to think that perhaps the sheets weren't changed. I really have no confidence in the cleaning of this hotel. Seriously, don't ignore the reviews on this one. While I had no bedbugs, which many reviews said they had, it was not good here. The breakfast area was filthy, the halls were dirty, the whirlpool didn't work well (they had to hit the motor a few times to make it work--what is up with that?). The people were friendly enough but that doesn't outweigh the lack of cleanliness. It might be cheap but it's not even worth what you pay for this place. Stay away!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank pearls2find
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Americas Best Value Inn Wisconsin Dells, responded to this review, July 28, 2011
Thank you for your response. We will use your comments and constructive criticism to make your future stay better at our hotel. I apologize in behalf of my staff and myself for less then satisfactory experience you had at our hotel. We are working everyday to improve our selves to help each of our guest with a satisfactory experience. If there is anything else we can do to make it right, please give me us a call at 608-254-6444.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Wisconsin Dells hotels

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2011

I wouldn't stay here again even if free. Bread in the breakfast room had mold growing on it.
Keys didn't work and the lock couldn't even be replaced by maintenance. Who told us he replaced 30 In two weeks. Overworked staff and understaffed front desk.

Room Tip: East Hwy 16 in private moteld
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Glfinman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Americas Best Value Inn Wisconsin Dells, responded to this review, July 28, 2011
Thank you for your response. We will use your comments and constructive criticism to make your future stay better at our hotel. I apologize in behalf of my staff and myself for less then satisfactory experience you had at our hotel. We are working everyday to improve our selves to help each of our guest with a satisfactory experience. If there is anything else we can do to make it right, please give me us a call at 608-254-6444.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 26, 2011

I too wished I'd checked TripAdvisor before our stay here but we were "flying by the seat of our pants" so I selected the hotel from the Wisconsin Dells brochure. Hot tub was broken. A/C was broken in our room and only worked part time. Free internet had a terrible connection and only worked part time. I had to get my husband up in the morning to turn on the shower for me as the knob was so hard to pull. We tried to enjoy the free breakfast but it was in a converted room with barely any seating and the people there acted as if they hadn't eaten in weeks. The guy that checked us in the previous evening was the same one there early the next morning. He was clearly overworked. I did not however have any issues with cleanliness.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank savannah64485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Americas Best Value Inn Wisconsin Dells, responded to this review, July 28, 2011
Thank you for your response. We will use your comments and constructive criticism to make your future stay better at our hotel. I apologize in behalf of my staff and myself for less then satisfactory experience you had at our hotel. We are working everyday to improve our selves to help each of our guest with a satisfactory experience. If there is anything else we can do to make it right, please give me us a call at 608-254-6444.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 20, 2011

After reading the reviews before our stay I thought I would give it a chance because they had recently renovated. Well I should have never taken the chance.
The bedding was stained, the hot tube wasn't working, the outdoor pool was not cleaned the entire time we were there (4 days), the AC unit in our room was super loud and broke 1/2 way through are stay, and the service was very unprofessional.
The only good thing about the stay was the free breakfast.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank hootapiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Americas Best Value Inn Wisconsin Dells, responded to this review, July 28, 2011
Thank you for your response. We will use your comments and constructive criticism to make your future stay better at our hotel. I apologize in behalf of my staff and myself for less then satisfactory experience you had at our hotel. We are working everyday to improve our selves to help each of our guest with a satisfactory experience. If there is anything else we can do to make it right, please give me us a call at 608-254-6444.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MN
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 14, 2011

We booked the Days Inn for one night as a last minute decision to add a night to the beginning of our stay. It was one of the cheapest options that had rooms available. The layout of the Days Inn is very awkward. The room we stayed in the window was right level with the parking lot and all the way in the back. Behind the building was a shed and some junk, including a few old mattresses. We found that odd. We got to the hotel around 3pm and asked the front desk if it was possible for us to check in early (we never do this, and never would except that it was off season and we wanted to check in before going to do stuff.) After barely making eye contact with us, the front desk girl told us no. That was fine. When we came back later the front desk guy was very nice and helpful, although it took about 15 minutes to check in because he was doing 5 things at once.

As far as the room: you can tell they are trying to update them. The carpet looked newer and the desk and dresser looked new. The king sized bed was somewhat hard. The bathroom is TINY and the small sink is located outside of the bathroom. But as a place to sleep, it does its job.

The location is good. Close to restaurants, minigolf, and even walking distance to downtown.

You get what you pay for so we can't complain. I probably wouldn't stay here again because the layout of the hotel just didn't make me feel very safe, but that's just my paranoia.

Stayed June 2011, traveled with family
Helpful?
2 Thank iheartplaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Americas Best Value Inn Wisconsin Dells, responded to this review, July 28, 2011
Thank you for your response. We will use your comments and constructive criticism to make your future stay better at our hotel. I apologize in behalf of my staff and myself for less then satisfactory experience you had at our hotel. We are working everyday to improve our selves to help each of our guest with a satisfactory experience. If there is anything else we can do to make it right, please give me us a call at 608-254-6444.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn Wisconsin Dells

Property: Americas Best Value Inn Wisconsin Dells
Address: 2504 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-9083 (Formerly Econo Lodge Wisconsin Dells)
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Wisconsin Dells
#7 Spa Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn Wisconsin Dells 2*
Number of rooms: 98
Official Description (provided by the hotel):
Americas Best Value Inn Wisconsin Dells offers the most value for your money when staying for business, pleasure, sightseeing or just passing through. We offer clean spacious rooms, a 24-hour front desk, free coffee in our lobby, free deluxe continental breakfast, and free Wi-Fi throughout the property. Enjoy a refreshing swim in our seasonal outdoor pool or soothe yourself in our jacuzzi. We also have an on-site game room that the kids can enjoy. Our guest rooms include a coffeemaker, hairdryer, 32 inch flat panel cable TV, HBO, ESPN, table with chairs, and alarm clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For your convenience, our hotel is a 100 percent smoke free property. Dogs are welcome, restrictions and charges apply. We are located off I90/94 Exit 87 and 85 on Wisconsin Dells Parkway and are near local attractions such as Timbavati Wildlife Park, Mt. Olympus Water and Theme Park, and Noah's Ark Water Park. Americas Best Value Inn Wisconsin Dells is your best choice in southern Wisconsin. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, fishing, sightseeing, wildlife activities or simply passing through on your way to Madison or Green Bay. At Americas Best Value Inn Wisconsin Dells our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Wisconsin Dells, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Days Inn Of Wisconsin Dells Hotel Wisconsin Dells
Days Inn Hotel Wisconsin Dells

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