When I called on the phone to make reservations, the lady helping me couldn't have been more friendly and helpful. She was great. We needed just an overnight stay. We arrived and were able to check in a couple hours early which was extremely helpful as our kids and I stayed at the hotel while my husband went to attend other business. We were pleasantly happy with the size of the room. We had a standard 2 queen bed room. There was nice sized floor space for one of my sons to sleep on the floor which he prefers and which isn't always the case in other places we have been at. This hotel also did not allow pets which is a BIG thing we look for when choosing a hotel. The pool is just average but our kids enjoyed it. We could get free passes to Chula Vista waterpark for staying at BW but we didn't have time to fit it in. At checkout, the gal helping me looked up our record and remembered me from calling in as I had to make a possible special request in case we weren't able to make the trip. Again, she was so pleasant!
Two negative things that we experienced: The room itself was clean but the bathroom was filthy! It was almost as if they forgot to clean it after the last one left! Hair all over the place. ICK. And I wish I would have had disinfectant wipes along as the light switch plate needed major attention. The re-caulking job in dark grey around the light colored toilet was tacky. And one of the floor tiles was very loose. Second, they do serve breakfast but it is a bit limited compared to our past hotel experiences. Waffles, donuts, yogurt, cereal. My son met us in the breakfast area a little later and he walks in and asked where are the eggs. He just assumed every hotel served them for breakfast. But it was enough to get us by. Also, the ladies working the breakfast area didn't make eye contact and didn't talk. It seemed a little strange.
Overall, we were in town a very short time so this place did the trick for us and we will likely stay here again when we are in town for the same purpose.
- Official Description (provided by the hotel):
- Located in the heart of Wisconsin's largest resort area, non-stop family fun awaits at the BEST WESTERN Ambassador Inn & Suites. With a great selection of spacious, newly remodeled rooms, there is a style for everyone. Don't forget to stop in and enjoy our free hot breakfast of eggs, sausage, waffles, cereal, yogurt, juices, coffee and more before starting your Wisconsin Dells adventure. Other amenities include a Fitness Center, Business Center, indoor and outdoor heated pools, whirlpools, and free high speed wireless internet access. Take advantage of a great central location close to many local attractions, dining, sports complexes and businesses. From waterparks to skiing, basketball to volleyball, golf courses to shopping, you'll find an endless array of activities at your fingertips. Whether you want to stay relaxed or stay productive, stay in the heart of it all at the BEST WESTERN Ambassador Inn & Suites. ... more less
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- Also Known As:
- Best Western Ambassador Hotel Wisconsin Dells
- Best Western Ambassador Inn And Suites
- Best Western Wisconsin Dells
- Wisconsin Dells Best Western