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“Best shower ever” 5 of 5 bubbles
Review of Hampton Inn & Suites West Bend

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Hampton Inn & Suites West Bend
Ranked #1 of 4 Hotels in West Bend
Certificate of Excellence
Milwaukee, Wisconsin, United States
Level Contributor
149 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Best shower ever”
5 of 5 bubbles Reviewed October 20, 2013

I am tall and like a strong shower stream. Theirs was above my head and powerful. I loved it. Room and bed were very comfortable and dare I say luxurious. Great location, staff pleasant and helpful. Would definitely stay here again.

Room Tip: They have an elevator so floors aren't an issue. Pick highest or lowest number rooms to stay aw...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager_HIWB, General Manager at Hampton Inn & Suites West Bend, responded to this review, November 21, 2013
Thank you for taking the time to write a review. We appreciate your comments. We are happy you enjoyed your accomodations.

Regards,

Eric Z.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

361 reviews from our community

Traveler rating
    240
    77
    30
    5
    9
See reviews for
122
79
17
124
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Appleton, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 9, 2013

We always enjoy staying at the Hampton Inn when my husband & I travel, the breakfast area had a lot of seating which was nice since we were with a wedding party and it was enjoyable to visit with all of our friends that next morning over coffee & breakfast!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager_HIWB, General Manager at Hampton Inn & Suites West Bend, responded to this review, October 11, 2013
Thank you for your review. We are happy you enjoyed your stay and were able to visit with all your friends over coffee and breakfast.

Regards,

Eric Z.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hinsdale
2 reviews
4 of 5 bubbles Reviewed October 8, 2013

Nice new Hampton. Pretty much what you expect. A little higher priced, but Hampton generally earns the premium. Convenient, quiet and has nice views as it sits on a hill. On the edge of mega mall sprawl, but here are plenty of local and chain restaurants wihin a short drive. Not many other hotels in the area.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank James T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager_HIWB, General Manager at Hampton Inn & Suites West Bend, responded to this review, October 11, 2013
Thank you for your review. We appreciate your comments. We look forward to accomodating you for you next visit to the area.

Regards,

Eric Z.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed September 25, 2013

First, let me state that the staff were all very nice and helpful. However, there were a number of items that just didn't meet standards for a hotel charging this high a nightly rate:
1) The room I stayed in had a serious problem with flies. Each night I swatted 15-20, mostly in the window areas. Thankfully, the cleaning staff cleaned them up each day - but if they cleaned them daily, shouldn't management be aware enough to get an exterminator in to solve the problem?
2) HVAC in the room doesn't work. The motion sensor doesn't seem to know when there's someone in bed who doesn't move in their sleep, so the system turns off at 2-3 in the morning. Every night. The only way to turn it back on is to get up (in the dark), walk across the room to the thermostat panel, and press a button. This is inexcusable. I support energy conservation, but not as a trade-off for a full night's sleep.
3) Breakfast. Terrible. They served the worst excuse for "sausage" I've ever seen, and there is no way that the fluorescent yellow "eggs" had anything to do with a chicken in their provenance.
4) The TV didn't work except for a handful of local-access channels and one news station. No CNBC, no major networks, no HBO (as advertised) not much of anything. I was told it was a temporary problem, but I was there more than a week.
5) Desk chair - the one in my room might be OK for someone who is 5 feet tall or less, but not for a normal-sized person. An 18" max-height chair just isn't usable for most people.

Pretty much everything else is as expected, and as noted the staff was uniformly friendly and helpful.

  • Stayed September 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FullThrottle64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed September 21, 2013

The room was clean and felt "fresh" each day, and the staff was very friendly and helpful. The overall value was sincerely a nice surprise. I didn't have the breakfast because of an early meeting, but it was tempting

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager_HIWB, General Manager at Hampton Inn & Suites West Bend, responded to this review, October 11, 2013
Thank you for your review. We are happy you enjoyed your room and our friendly helpful staff.

Regards,

Eric Z.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

We stayed just one night and didn't use the pool or sample the breakfast. The property seems fairly new and overall looked clean. Front desk staff was friendly and well prepared. Our king room was spacious. Bed was a little soft. The refrigerator and microwave is nice if you need it. My average rating is due to the bathroom. We were given a room with a walk-in shower. No complaints about that, but our shower had mold growing in the corner and around the shower door. The bath towel I grabbed was frayed at both ends...like something you'd wash your car with. Easy stuff to fix....

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelhutjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager_HIWB, General Manager at Hampton Inn & Suites West Bend, responded to this review, September 16, 2013
Thank you for your review. We appreciate you taking the time to share your experience. We look forward to accomodating you on your next visit to the area.

Regards,

Eric Z.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
234 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

1 Night, typical stay here. Consistently good, clean and friendly. Nothing special but would stay again if travel brought me here.

King room, nicely appointed, mini fridge and microwave, workspace, comfortable bed and TV. What else do you need for a nights stay.

Location was good, close to shopping and food. Parking plentiful, gym standard.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 2worldtravelersnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager_HIWB, General Manager at Hampton Inn & Suites West Bend, responded to this review, September 16, 2013
Thank you for your review. We appreciate your comments. We look forward to you next visit.

Regards,

Eric Z.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites West Bend

Property: Hampton Inn & Suites West Bend
Address: 1975 S 18th Ave, West Bend, WI 53095-8797
Phone Number:
Location: United States > Wisconsin > West Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in West Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites West Bend 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Hampton Inn & Suites West Bend is perfect whether you are traveling for business or leisure. The Hampton Inn & Suites West Bend is close to Lac Lawrann Conservancy and Regner Park. Enjoy a free hot breakfast everyday or a free Hampton On The Run Breakfast Bag, Monday through Friday, for even more convenience during your stay. Each Hampton Inn & Suites West Bend hotel room offers amenities and features free high-speed internet for a comfortable stay. ... more   less 
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Also Known As:
Hampton Inn And Suites West Bend
Hampton Inn & Suites West Bend Hotel West Bend
Hampton Inn West Bend
West Bend Hampton Inn

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