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“Home away from home in a time of need” 5 of 5 bubbles
Review of Crowne Plaza Milwaukee West Hotel

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Crowne Plaza Milwaukee West Hotel
Ranked #1 of 5 Hotels in Wauwatosa
Certificate of Excellence
Appleton, Wisconsin
2 reviews
“Home away from home in a time of need”
5 of 5 bubbles Reviewed January 24, 2013

The staff and the accommodations were top notch. We stayed at the Crowne Plaza because it was close to Children's Hospital (our daughter had open heart surgery), the hotel offered a shuttle service and the use of the executive lounge was great! The staff every day asked how our daughter was, assisted us with any request we had and house keeping was great when I asked if they could clean my room earlier so I could rest and take a shower before going back to the hospital to stay with my daughter. The food is awesome. We didn't have to drive anywhere to eat. The shuttle drivers were very accommodating with our schedule. They were friendly and even opened the doors for us. Very nice! It's not too often that you find a hotel that shows compassion and concern for a guest. I highly recommend staying here.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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447 reviews from our community

Traveler rating
    259
    131
    40
    8
    9
See reviews for
127
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
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  • Any
English first
Camby, Indiana
Level Contributor
81 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed January 24, 2013

I've stayed at this hotel once before, a couple of years ago, and I liked it so much then that I decided to stay here again this week. They put me up on the 8th floor (Executive level), and I enjoyed it very much. The hotel is very quiet (even with the construction outside), and the beds are so comfortable. I plan on staying at this hotel for all my Waukesha visits. Top notch.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melissa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, North Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

The staff is top notch and the accomodations are very, very good. I come here often for exactly these reasons. I always feel welcome here and look forward to staying knowing I've never been disappointed yet. Room comfort is well above average. Very clean. Location is close by to shopping and nice restaurants. The restaurant on the property has a somewhat limited menu but all very tasty.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kezcemot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cmcdmc
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

Love this place! The atmosphere was great, and all quality. Barstaff was super! Made great suggestions from menu. Rooms were very comfortable, and toiletries were fun. Great beds, and ZERO noise from hallway in rooms.

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cmcdmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

I stayed at the Crowne Plaza for one evening and thought it was a nice mid-level hotel. I appreciated some of the attention to detail such as glasses instead of plastic cups in the bathroom and the bed had reading lights on both sides of the bed. I also appreciated that the fitness room and pool were open 24 hours, though the lights were so bright I decided not to grab a quick soak in the whirlpool when I arrived. In the morning I used the gym and was pleased with the cleanliness and the great condition of the equipment. If you are looking for a reasonably priced room outside of the city I would definitely consider this hotel.

Room Tip: The 6th Floor was a Quiet Floor.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BrookynTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review, January 15, 2013
Dear BrookynTraveler,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and services are superior and it makes us happy to know when they are appreciated. I do apologize about the lights in pool area. Once again, thank you for your wonderful feedback and also recommending us to other travelers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roberts, Wisconsin
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

Close to Milwaukee County Zoo and nearby hospitals. Great staff - nice bar - 24/7 workout facility and pool ; outstanding sunday morning brunch! If you have a loved one at any of the hospitals - be sure to ask for the hospital discount off your nights stay!

Room Tip: 3 floor (southside) faces wooded area behind building
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  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review, January 15, 2013
Dear Spandrze,

Thank you for taking time out of your day to write a review. I am happy to hear that you were able to take advantage of the amenities that we offer, like our full service bar and workout areas! If you are ever in the Milwaukee/Wauwatosa area again, please keep our hotel in mind!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wauwatosa
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

My 92 year old mother stayed at this hotel recently. She was transitioning from her home in CT to an assisted living facility in Menomonee Falls. She has the beginnings of dementia as well as using a walker due to a bad hip. We chose the Crowne Plaza due to the location (near our home in Tosa) and newness. She stayed in a handicap accessible room for 6 nights.

The staff treated her (and me) with incredible courtesy and compassion. We were always greeted by the front desk staff, coming in and leaving, with a cheerful smile and a hello or good bye. The staff found the lowest rates for her stay when we extended from the original one night. When she locked herself out one night, the front desk staff not only made 2 new keys, but escorted her back to her room and made sure she was safely in there. She also “lost” the TV remote another night (it was in her sheets) so the front desk brought her a new one, no questions asked.

The facility is spotless, well laid out, and conveniently located. The rooms are very spacious and have lots of little things that are ofter overlooked, like reading lights and lots of plugs.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul_and_DebbieWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review, January 15, 2013
Dear Paul_and_Debbie,

We sincerely appreciate the wonderful review about our property. We are pleased that you chose our hotel! Our staff strives to give great and impressive service to all of our guests, and I am happy to hear that you and your mother were able to have that experience at our property. One again, thank you for your kind words of praise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Milwaukee West Hotel

Property: Crowne Plaza Milwaukee West Hotel
Address: 10499 Innovation Drive, Wauwatosa, WI 53226
Phone Number:
Location: United States > Wisconsin > Wauwatosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Wauwatosa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Milwaukee West Hotel 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
Newest Hotel in Milwaukee Welcomes You Newly opened, the Crowne Plaza Milwaukee - Wauwatosa is a state-of-the-art, full-service hotel that offers you an ideal location with deluxe amenities. Our Wauwatosa hotel's location is just 15 minutes from the General Mitchell International Airport (MKE).Just 10 minutes west of Milwaukee in Wauwatosa, our hotel is set within the Milwaukee County Research Park and is within walking distance of GE Healthcare and United HealthCare. Convention facilities are a short drive from our hotel in Metro Milwaukee, including the Wisconsin Exposition Center and the Midwest Airlines Center. Our Milwaukee accommodations are in close proximity to the Medical College of Wisconsin, Children's Hospital of Wisconsin, and the Milwaukee Regional Medical Campus.Leisure travelers lodging in our Wauwatosa hotel near Milwaukee know that they can shop at the Mayfair Mall, or spend the day at Miller Park, home of the Milwaukee Brewers. The Milwaukee County Zoo, located just a mile away, offers a day of family fun.Our hotel near Milwaukee features over 7,900 sq. ft. of meeting space, and our outstanding staff can assist you in planning any event. From our Sleep Advantage Program amenities to fine dining at our restaurant, we have the deluxe amenities you deserve when you travel. On your next visit to Milwaukee, see why the Crowne Plaza Hotel Milwaukee - Wauwatosa is the Place to Meet in Wisconsin. ... more   less 
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Also Known As:
Crowne Plaza Wauwatosa

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