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“Excellent hotel, great on-site restaurant, close to hospital and medical college”

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Crowne Plaza Milwaukee West Hotel
Ranked #1 of 7 Hotels in Wauwatosa
Certificate of Excellence
Reviewed April 18, 2012

I have stayed at Crowne Plaza a couple of times and and recommended it many more.I'm a picky traveler when it comes to hotels. It is a newer hotel and modern. The rooms are clean, everything works! The staff is average but did meet any requests I had, just didn't go out of their way or above and beyond. The on-site restaurant is nice and has many options from casual to fancy. It also has a nice lounge/bar to unwind. If you travel it will meet all your needs. They even have an entire "quiet" floor which is welcome to anyone traveling. Women travelers get special treatment if you request it. A soft robe, slippers and extra security. This hotel is just west of downtown Milwaukee so if you want to go a little bit out it is nice. It is really best suited for anyone going to the Medical college, Children's Hospital or Froedtert Hospital. It is the one and only hospital that is close to there.

Room Tip: Ask for the quiet floor if you want a good night's sleep or if you are a woman traveler ask for...
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  • Stayed: August 2011, traveled on business
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1  Thank srichmond2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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463 - 469 of 558 reviews

Reviewed April 9, 2012

My husband & I stayed here for 2 nights. The first night there was a gathering in the banquet room, a (SE) Indian wedding reception I think. When the reception was to wind down the children & some guests made there way out of the banquet room & into the bar & lobby. Children were running everywhere. It was loud & annoying & no one stopped them at all. After a long day we just wanted to relax & enjoy a drink but instead we waited for over 10 minutes for the bartender to even acknowledge us. He kept passing by but never even said he'd be right with us? I should mention that this was a night bartender on 4/7/12 we had lunch when we arrived at the hotel & our bartender was Carl, he was WONDERFUL & is an assett to this company. After Sunday Brunch people also flowed out into the bar & lobby & again it was loud caos with children running everywhere? Pam was our breakfast server on our last day (Monday 4/9/12) and she was a good server :-) The first night the A/C whined in the background all night & I got very little sleep, the 2nd night I kept the fan going but it was still annoying.

  • Stayed: April 2012, traveled on business
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Thank sunfairy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Milwaukee West Hotel, responded to this reviewResponded May 17, 2012

Dear sunfairy3,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I do apologize for the noise issue. I am pleased our staff was able to offset this with great service. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Regards,
Brenda J.
IHGCare

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Reviewed March 29, 2012

We recently stayed at this hotel near Mayfair Mall in Milwaukee. We landed a great deal by placing a bid and were very pleased with the accommodations. The man who checked us in was friendly and helpful. The hotel is located on a side street with lots of lawn and trees surrounding it, making it almost seem like a college campus building. The room was decorated nicely, had a flat screen TV, and had a very nice bathroom. The best part of our stay was how very quiet the hotel was for a Saturday night--no hall noise and not a peep from neighboring rooms. Parking was convenient. Our only complaint is that the pool was rather small and heavily chlorinated. Many people around the pool seemed bothered by the chlorine not only in the pool, but in the air. The workout room next to the pool was nice--lots of light, smelled pleasant, and had decent equipment. The hotel is conveniently located near I-94; it is just a short drive to the downtown area. We'll definitely consider staying here again.

Room Tip: Our room was located near the stairs and was very quiet.
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  • Stayed: March 2012, traveled with family
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1  Thank PackerFanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2012

My wife and I had a "Date Night" away and we chose to stay here. It was wonderfull and we enjoyed it alot. Rooms were super, bathroom and shower were spacious and the staff was friendly and helpfull. Hotel seemed trendy and fun. Only complaint is that we called about DVD players in the room and were told they had them when they had none at all. No biggie, just wish we knew. Also, wish the curtains were "blackout" curtains so our afternoon nap could have been darker.

Restaurant (Innovation) was okay. Great beer selection and we only had appetizers as meals but they were very good.

Staff was helpfull with anything we needed and hotel was spotless!! We'd go back!!

Room Tip: No DVD players, so bring your own if you wan to use one!
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  • Stayed: March 2012, traveled as a couple
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1  Thank kenosha2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2012

Our hotel stay was average. However, I expected more for a $200 per night room. Breakfast is not included, so we purchased the 'breakfast bar' voucher with the room, which I wouldn't recommend because it was an overpriced contintental breakfast that you would get for free at other hotels. We were even charged for juice on top of paying for the breakfsat bar. The hotel, room, and pool area was clean. Parking was free & provided easy access to the building. I felt safe staying at this hotel. The room was very basic & what you get from a less expensive hotel. If I had to do it all over again, I would have stayed at a less expensive hotel because the amenities and decor from this Crowne Plaza were comparable.

  • Stayed: March 2012, traveled with family
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1  Thank MIdwestMom17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Milwaukee West Hotel, responded to this reviewResponded April 1, 2012

MIdwestMom17,

Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care

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Reviewed March 2, 2012

My family of four stayed here while visiting family in Wauwatosa. It was very nice had a great pool area that had handicap access for people in wheelchairs. I have never seen that before at a hotel. Kudos to them!

The rooms were very nice, comfortable beds, updated decor very modern. Friendly staff. I would definitely stay there again.

  • Stayed: April 2011, traveled with family
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Thank TrvlJunkE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2012

While the Crowne Plaza in Tosa isn't a 5-star property (and was never meant to be), it delivers a solid value and a nice experience. Parking is easy and free. The staff is friendly. The lobby is welcoming. Navigating the building is easy. The rooms are typical, but spacious and immaculately clean. They're are thought-out, attractive and practical. The restaurant and bar do a nice job, and are certainly good options for a drink or a bite to eat.

Here's the "Nice" list: Very affordable breakfast room service with well-prepared entrees, true HD television (most places offer crappy analog service that's stretched to fill the screen), and wonderfully comfortable beds. We LOVE the all-white linens that seem to be washed anew for every guest. (As opposed to the nasty bedspreads in many places.)

Our coffeemaker didn't work correctly, but that wasn't much of an inconvenience. I'm sure the staff would have immediately replaced it had we asked.

This place, to us, is THE definition of 3.5 stars and would suit most business travelers and families with older children quite well.

  • Stayed: February 2012, traveled with family
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Thank EastHuron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Milwaukee West Hotel

Address: 10499 W Innovation Dr, Wauwatosa, WI 53226-4817
Phone Number:
Location: United States > Wisconsin > Wauwatosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Wauwatosa
Price Range: $100 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Milwaukee West Hotel 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
Newest Hotel in Milwaukee Welcomes You Newly opened, the Crowne Plaza Milwaukee - Wauwatosa is a state-of-the-art, full-service hotel that offers you an ideal location with deluxe amenities. Our Wauwatosa hotel's location is just 15 minutes from the General Mitchell International Airport (MKE).Just 10 minutes west of Milwaukee in Wauwatosa, our hotel is set within the Milwaukee County Research Park and is within walking distance of GE Healthcare and United HealthCare. Convention facilities are a short drive from our hotel in Metro Milwaukee, including the Wisconsin Exposition Center and the Midwest Airlines Center. Our Milwaukee accommodations are in close proximity to the Medical College of Wisconsin, Children's Hospital of Wisconsin, and the Milwaukee Regional Medical Campus.Leisure travelers lodging in our Wauwatosa hotel near Milwaukee know that they can shop at the Mayfair Mall, or spend the day at Miller Park, home of the Milwaukee Brewers. The Milwaukee County Zoo, located just a mile away, offers a day of family fun.Our hotel near Milwaukee features over 7,900 sq. ft. of meeting space, and our outstanding staff can assist you in planning any event. From our Sleep Advantage Program amenities to fine dining at our restaurant, we have the deluxe amenities you deserve when you travel. On your next visit to Milwaukee, see why the Crowne Plaza Hotel Milwaukee - Wauwatosa is the Place to Meet in Wisconsin. ... more   less 
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Also Known As:
Crowne Plaza Wauwatosa

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