We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wont ever stay at any other hotel again!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Milwaukee West Hotel
Ranked #1 of 5 Hotels in Wauwatosa
Certificate of Excellence
Reviewed July 5, 2011

Amazing! The hotel, room, bar, staff were all great! couldn't be happier. We picked this hotel out of random so we could be in the area for the Brewer Game and we were over the top pleasantly surprised! They have a free shudder that runs to and from the hotel to the game. It worked perfect for our big group that wanted to tail gate but couldn't all fit in one vehicle and didn't want to take more then the one vehicle down there. Brewer game or not, next time we are in Milwaukee we are 100% going to be staying there again! Cant wait for next time!

  • Stayed: June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank KISSA513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (532)
There are newer reviews for Crowne Plaza Milwaukee West Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

467 - 473 of 532 reviews

Reviewed June 13, 2011

Most of the staff seems truly uncomfortable speaking to the guests, especially if you have an unusual request (mine was a room fan, I totally stressed out the manager with this one- the answer was no, so I bought one at a hardware store). I also stressed him with my request for a conference room chair- he asked his superior, "are we allowed to do that?" This hotel is skimping by paying one lady who is older and experienced to oversee a bunch of incompetent pimply youths who have no rapport with guests and are more concerned with pleasing their superior than making any guest welcome. And also, the "suites" that they charge so much extra money for are about 1.5 feet longer than the regular hotel rooms! Look at a photo of the hotel; if you see where the outer wall outline sticks out slightly over the entrance, that is for two suites on each floor. You get a dark badly lit sitting room and a nicely sunlit bedroom which barely fits the bed. The light in the bedroom is great until it's 6 am and you realize that the curtains don't block out the sunlight. The pool and hottub smelled like mildew, very badly. I switched to the Brookfield Residence Inn as soon as possible.

Room Tip: 6th floor quieter but not enforced on weekends
Stayed: June 2011, traveled on business
1  Thank weezeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2011

I woke up early and needed some coffee. It was 5 am and when I went down to the restaurant it was closed of course. A man was picking up dirty glasses from the lounge areas and he asked me if I needed anything. I said coffee not expecting him to be able to help with that. He asked what I wanted in it and a minute later came back with a fresh cup of coffee to go. I asked his name and he said Salvador-a little while later he was cleaning and polishing the floor. I was amazed with the level of customer focus and that someone who had plenty to do bent over backwards to get me a cup of coffee making me feel like the most important part of his job. Thanks

  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DJR164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2011

We have been here for over a week and still very impress with the service provided. Staff are genuinely friendly and happy in providing customer service, very efficient too specially to rectify issues.

Housekeeping here is fantastic and have been doing a great job to keep everything in checked in a timely manner. We had a pizza from the restaurant, and according to my husband who is a well travel foodie, its the best pizza he had so far since arriving in May. We also tried the sunday brunch buffet in the restaurant and was blown away by the quality of food served as well as the value for money. As claimed by other reviews, the sunday brunch was served with extensive choices of food which includes prawns, crabs, smoke salmon, cheeses, cooked to order omelette , pasta and etc.

In regards to reviews which we have submitted , may we stress that this purely out of the interest in reaching to consumers welfare. Thus, its a 'ritual' for us to check out the hotel prior to booking after endless encounters of advertising/promotional "puff" offered by respective organizations.


We would like to state that on the pre-visit to Sheraton in Brookfield, we were shown to one of the suite and sit on the bed to test it out. The bed was creaking and we can kind of feel the sprung of the mattress, so we behold our review. Many thanks.

Room Tip: 6th floor if you fancy a lay in on weekends
  • Stayed: May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ivinghoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2011

We stayed here 1 night for a company party at a Brewers game. The front desk was very friendly and helpful. The room was spacious, clean and comfortablle. There was not enough room on the shuttle to the ballpark, but the front desk went above and beyond to make arrangements for us to get there via taxi at no cost. Would recommend this hotel to anyone and would stay here again if we get back to this area in the future.

  • Stayed: May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank beachlivin2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2011

My father and I chose to stay here on a trip into Milwaukee. We chose the hotel because of the fact that it was rather new and my father is a Priority Club member.

I made the reservation over the phone as we made our way to Milwaukee, two queen beds non smoking on the executive floor. We arrived and were immediately recognized as a Gold Priority Club member and check in was fast. We chose however to pay cash and therefore the hotel required a $50 deposit for incidentals, didn't care much for that, if we knew that we would have just put it on a card and then it could be on file for incidentals.

Our room was on the 8th floor and overlooked the rear of the property. When we stepped off the elevator immediately ahead was the Executive Suite which was only accessibly via room key, inside were tables, chairs, a couch, a computer, a flat screen TV, a bar, and a full size refrigerator/freezer complete with pop, water, and ice cream treats...a nice touch. Our room was nice, I loved the amenities of the bathroom in particular. The beds were extremely comfortable and the fact that the beds each had 6 pillows on them made them even more cozy.

We didn't eat in the restaurant but the menu looked pretty good. We also did not use the pool or workout room, the pool was pretty crowded from the amount of kids there for the weekend.

Check out was fast and efficient and we got the $50 deposit back in cash like we paid it with.

I would recommend this hotel if you are staying IN THE AREA. The hotel is a little further away from most everything else. A great hotel and a great Crowne Plaza.

Room Tip: Get a room on the Executive Floor
  • Stayed: April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cajordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2011

If there was a bright spot in the midst of traveling with two small children (without my spouse!) to attend a funeral, this was it. From the moment the children and I arrived at the hotel, the staff took extra care to see that we were comfortable. We couldn't have asked for friendlier or more accommodating service. Front desk - very pleasant and knowledgeable. Shuttle service available for distances within five miles. Restaurant - very friendly! Special thanks to Mary for going out of her way to deliver room service, check on how the kids were faring, help with brunch, etc. Exceptional employee.

  • Stayed: March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Notjustwindowdressin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Wauwatosa
1.1 mi away
Radisson Hotel Milwaukee West
2.6 mi away
Hampton Inn & Suites Milwaukee West
3.5 mi away
Country Inn & Suites By Carlson, Milwaukee West (Brookfield)
Show Prices
Show Prices
Show Prices
0.9 mi away
Extended Stay America - Milwaukee - Wauwatosa
5.3 mi away
Ambassador Hotel
Ambassador Hotel
#12 of 56 in Milwaukee
1,588 reviews
3.7 mi away
Best Western Milwaukee West
Best Western Milwaukee West
#14 of 56 in Milwaukee
508 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Milwaukee West Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Milwaukee West Hotel

Address: 10499 W Innovation Dr, Wauwatosa, WI 53226-4817
Phone Number:
Location: United States > Wisconsin > Wauwatosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Wauwatosa
Price Range: $110 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Milwaukee West Hotel 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
Newest Hotel in Milwaukee Welcomes You Newly opened, the Crowne Plaza Milwaukee - Wauwatosa is a state-of-the-art, full-service hotel that offers you an ideal location with deluxe amenities. Our Wauwatosa hotel's location is just 15 minutes from the General Mitchell International Airport (MKE).Just 10 minutes west of Milwaukee in Wauwatosa, our hotel is set within the Milwaukee County Research Park and is within walking distance of GE Healthcare and United HealthCare. Convention facilities are a short drive from our hotel in Metro Milwaukee, including the Wisconsin Exposition Center and the Midwest Airlines Center. Our Milwaukee accommodations are in close proximity to the Medical College of Wisconsin, Children's Hospital of Wisconsin, and the Milwaukee Regional Medical Campus.Leisure travelers lodging in our Wauwatosa hotel near Milwaukee know that they can shop at the Mayfair Mall, or spend the day at Miller Park, home of the Milwaukee Brewers. The Milwaukee County Zoo, located just a mile away, offers a day of family fun.Our hotel near Milwaukee features over 7,900 sq. ft. of meeting space, and our outstanding staff can assist you in planning any event. From our Sleep Advantage Program amenities to fine dining at our restaurant, we have the deluxe amenities you deserve when you travel. On your next visit to Milwaukee, see why the Crowne Plaza Hotel Milwaukee - Wauwatosa is the Place to Meet in Wisconsin. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Priceline, Travelocity, Booking.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Crowne Plaza Milwaukee West Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Wauwatosa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing