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“Dont' bother waiting” 1 of 5 bubbles
Review of The Cheesecake Factory

The Cheesecake Factory
Ranked #6 of 97 Restaurants in Wauwatosa
Certificate of Excellence
Cuisines: American, International
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Business meetings, Kids, Families with children
Dining options: Dinner, Lunch, Brunch, Breakfast, Late Night, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Spring Hill, Florida
Level Contributor
153 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Dont' bother waiting”
1 of 5 bubbles Reviewed August 18, 2014

We had called ahead and thought we had a reservation for 13 people at 6 pm, by 6:30 we were not seated and we had been told it would only be half an hour. two of our party left due to frustration. By 7:00 we were livid and offered to leave, they sat 8 of the 11 we had left, having three of us wait another 40 minutes. The dinner was not worth the wait, and we took most deserts to go. The waitress was wonderful, it was not her fault the main desk person was rude and kept pushing us back.

  • Visited August 2014
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank MilitaryMama4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Visitor rating
    90
    64
    40
    9
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Milwaukee, Wisconsin
Level Contributor
60 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Excellent Service and Food”
4 of 5 bubbles Reviewed July 20, 2014

This is Cheesecake Factory, so the food is really good no matter what location you go. We both had steaks this last visit and they were very tender and cooked to our specifications. The cheesecake was also awesome...you can really never go wrong with their cheesecake! What really stood out at this location was the service we received. The hostess was very attentive and greeted us quickly, and our waitress was awesome. She was very friendly, laughed with us and gave us good recommendations for our steaks. If you are looking for a location with good service, this is it!

Visited July 2014
Helpful?
Thank kellyreneekloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great food and service”
5 of 5 bubbles Reviewed July 11, 2014 via mobile

Ate here with my wife and two kids after a Brewer game. Kids loved the mini corn dogs. My wife's angel hair shrimp was delicious, as was the chicken bellagio that I had. Very large portions. Ordered cheesecake and all of them were amazing. Love this place!

Visited July 2014
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Milwaukee, Wisconsin
Level Contributor
219 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Never a bad time.”
5 of 5 bubbles Reviewed June 30, 2014 via mobile

Each time I go to this Cheesecake Factory, I have GREAT food and service to match. There are so many choices, you can't go wrong.

Visited June 2014
Helpful?
Thank t d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Milwaukee, Wisconsin
Level Contributor
45 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Great Food, meh service”
3 of 5 bubbles Reviewed June 21, 2014 via mobile

I just are lunch here. We walked in at 11:45 and were seated right away. The host was prompt but not friendly. The other host who walked us to our table didn't acknowledge us except to say follow me. We waited more than 5 minutes for a server. She, again, was polite but not particularly friendly.

My bill for 3 of us was $50. If I am spending $50 on lunch, I want a little service. Maybe a bit of small talk.

Food was, as usual, excellent. Their Skinnylicious menu is Delishhhhh!!!

  • Visited June 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank DreamsFan101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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