- Free Wifi
- Free Parking
Was required to wait for a party with 15 rooms to check in before being checked in. Clerk knew we were not with the party but continued to ignore us. Some common curtisy would can go a long way to improve an experience.
Thank you very much for your comments. We appreciate all feedback from our guests; whether it is good or bad. We apologize that you were not satisfied with your stay. It is our job to make sure our guests are happy and we obviously failed to do so.
We have reviewed this situation with our Front desk Department. We have re-trained our hosts and also improved our check in process so our guests will never experience this or similar situation in the future.