- Free Wifi
- Free Parking
Was required to wait for a party with 15 rooms to check in before being checked in. Clerk knew we were not with the party but continued to ignore us. Some common curtisy would can go a long way to improve an experience.
Thank you very much for your comments. We appreciate all feedback from our guests; whether it is good or bad. We apologize that you were not satisfied with your stay. It is our job to make sure our guests are happy and we obviously failed to do so.
We have reviewed this situation with our Front desk Department. We have re-trained our hosts and also improved our check in process so our guests will never experience this or similar situation in the future.
This hotel is very clean and up to date - both inside and outside this hotel is very appealing. Great hot breakfast, great location and a very friendly and helpful. I would recommend this hotel and would look to stay here again.
Thank you for your patronage! Your continued support of our hotel is tremendously appreciated and speaks volumes to us. We are so happy that we can be a place where you feel comfortable and well taken care of. We look forward to the next time you visit us!
Staff was friendly, hotel in general was clean, room was clean, well stocked and smelled fresh. Hot breakfast option plus the usual continental offerings. Good location with plentiful parking. Walking distance to a couple of restaurants.
Thank you. We work very hard to conduct business by doing what is right, and keeping our guests in mind, above all else. We are so glad we all were able to make you feel at home. We look forward to seeing you again, the next time you are in Wausau. Thank you for your business.