We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Watch out!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Plaza Hotel and Suites
Ranked #10 of 11 Hotels in Wausau
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Watch out!”
Reviewed March 15, 2014

Upon arrival, the hotel looked ok from the outside. When entering you have to walk through a maze to even find the front desk. When we found it, we were promptly greeted and assisted by Robert (who was completely wonderful!) Only to find out they screwed up the reservation. Robert did his best to accommodate, he just needed assistance from a supervisor. A woman came (Pam, I believe..the sales supervisor) and took all of Roberts great service and knocked it down. She gave an extremely bad attitude, and made no effort to assist! After throwing some papers on the desk, she just said "do whatever" and walked away.

We then proceeded to the room where we were greeted by 1970s filth and decor. There were stains on the walls, mold in the sink and corners, doors that were damaged, and wallpaper that was peeling. If that was not bad enough, you can hardly fit an adult in the bathroom (that doesn't lock).

The pool area was a positive. The hot tub was wonderful (once you figured out how to turn the jets on). There are also lots of nice areas with chairs to hang out on.

While walking around, we discovered there was a sauna and weight room. Word to the wise....DO NOT GO THERE!!!! It is located in the basement and is extremely creepy! The sauna did not work and was so small you can hardly fit 2 people in it! There were lots of disturbing sounds down there....even though we were the only ones there. (Haunted maybe?)

Overall, I would not recommend or stay at this dump again. Major renovations need to be done in order to make it appealing!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lucy_Fan_05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

122 reviews from our community

Traveler rating
    6
    11
    24
    29
    52
See reviews for
38
19
7
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 15, 2014

We checked in to find out there was an error with our reservation. Front desk clerk was helpful but needed approval. He called over a woman from sales who was in a meeting, believe her name was pam. Anyway she came over with a nasty attitude threw her arms up and said whatever. What a buzzkill on a friday vacation day!!! The front lobby looks great! Your expecting the rooms to be awesome and what u get is the opposite! Room had pretzel under dresser that was viewAble, door didn't shut properly, sink had cracks n mold in it, wallpaper has dried on chocolate or something brown, door was cracked n molding on top, musty smell n gross bedding. Not to mention the hand soap is rock hard.the bathroomis so small an obese guest would not be able to close themselves in! I forgot the wallpaper in bathroom is peeling off. I woke up this morning n our room just smells like musty smoke, might be from the heater running.checked it The weight room n sauna in The basement and it was so creepy and scary don't recommend it! The pool n fridge in room is the only thing they have going. On a side note the shining wants their furniture back!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ashrat34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Wausau hotels

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 9, 2014 via mobile

We checked in for an convention. They definitely handed the number of people except on Friday for lunch...short staffed at restaurant. Our room was in the tower. The bed was comfy. New tv and good frightened. However the bathroom is dated but clean. The ceiling indicated water damage and not just in our room 605 but also in 600.

Stayed March 2014, traveled with friends
Helpful?
1 Thank AngelaWoessner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder Junction, Wisconsin
1 review
Reviewed March 1, 2014

My husband had to have back surgery so I spent several nights at this hotel. The Whirlpool room was wonderful! It was very roomy and had a mini refrigerator, microwave, iron and ironing board, coffee maker and hair dryer. The staff at check in (Heather) is an absolute delight and Rebecca and Rod are wonderful too. General manager Vicki Davis, was very welcoming. I loved the lobby decor and would recommend this hotel to anyone and especially if a family member is having surgery, as the room rate is amazing and you can't get any closer to the hospital. Olive Garden, Rocky Rocco, Texas Road House and the best shopping ever are right down the road. Their continental breakfast is the best. We will certainly stay here again should we need to in the future!!
You took the stress away from my husband surgery and made sure I was fine and had everything I needed and I thank you for that!!!!!
THANKS TO THE FABULOUS STAFF AT THE PLAZA IN WAUSAU WI!!

Sincerely,

Betsy Davis

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betsy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bend, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 24, 2014

Dirty room. Two lights in the room did not work. We had to get five new key cards because each time we tried to get back in the room the door would not open. The door had to be slammed to close, so did all the other doors from other guests. It was a slamming door fest. The ceiling leaked from melting snow from the roof. A bucket in the middle of the floor to catch the leak. The lobby door would not close because it was frosted over. Not a secure place to stay. The jets did not work in the hot tub. I should have checked trip advisor before I booked the rooms.

Room Tip: Read Trip Advisor, not the reviews on the web site.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Grove, Minnesota
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 21, 2014

stayed for a weekend with a group. they need help on the maintanence side of the business. Older property and it shows. Pool area was nice. Needs an infusion of money to get it up to standard. leaking ceilings in far hallways. Staff was friendly and helpful.

Room Tip: be in the tower, that is where they have made some inprovements.
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank winelover9154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 18, 2014

We stayed at this hotel on Feb 15, 2014. Our room was small yet we paid the same as other members of our group that were placed in the tower rooms. The outside doors didn't close due to frost. The walls in the hallway had black mold and the paint and drywall were peeling due to the moisture on the outside wall. There was hair on the floor in our room. The water in the shower wouldn't turn off.

We ate at Brewski's Lounge which isn't really a restaurant. And, we never found Austin's Restaurant and Lounge. It took 2 hours for 4 people to get steak sandwiches and fries, which I returned to the kitchen to be warmed since the steak was as cold as if they'd just taken it from the refrigerator. Breakfast the next morning was powdered eggs, sausage wasn't bad, mixed fruit for yogurt was direct from the freezer and hard as a rock, coffee was weak, kringle was store bought and pretty good.

Furniture in the room, bar areas, and dining room was cheap, wobbly, and in disrepair. It had that college apartment, hand me down feel to it. The next stop for it should be the dumpster.

Since we were staying with a group, we arrived later in the evening, and the hotel (and most others in town) was fully booked, we didn't have any option to change hotels. I'd never choose this hotel again though not even if it was the only room left in town.

Beware.

Room Tip: If you have to stay here, I understand from others in our group that the tower rooms were much bette...
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joamazeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wausau hotels
3.5 mi away
Days Inn & Suites Wausau
0.4 mi away
La Quinta Inn Wausau
La Quinta Inn Wausau
#7 of 11 in Wausau
278 reviews
0.8 mi away
Hampton Inn Wausau
Hampton Inn Wausau
#2 of 11 in Wausau
434 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Jefferson Street Inn
Jefferson Street Inn
#1 of 11 in Wausau
1,047 reviews
2.5 mi away
Quality Inn Wausau
Quality Inn Wausau
#8 of 11 in Wausau
244 reviews
1.1 mi away
Courtyard Wausau
Courtyard Wausau
#6 of 11 in Wausau
126 reviews
Show Prices
Show Prices
Show Prices

Been to Plaza Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Plaza Hotel and Suites

Property: Plaza Hotel and Suites
Address: 201 N 17th Ave, Wausau, WI 54401-4224 (Formerly the Ramada Inn)
Location: United States > Wisconsin > Wausau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Wausau
Price Range (Based on Average Rates): $
Hotel Class:3 star — Plaza Hotel and Suites 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Priceline, Booking.com, Hotwire, Travelocity, TripOnline SA, getaroom.com and Hotel.de so you can book your Plaza Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Hotel Wausau

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing