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“Awful”

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Baymont Inn & Suites Waunakee
Ranked #1 of 1 Hotels in Waunakee
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368 reviews from our community

Traveler rating
    63
    45
    73
    94
    93
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163
49
21
85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Manitowish Waters, Wisconsin
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 21, 2013

We booked this hotel near Madison WI for our family, 3 rooms, 3 to 4 nights, depending on which family member, through Hotels.com. My husband's and my room was cleaned the first day but never after. They had only two rooms for us even though we had a confirmation number for the third room, and they tried 8 other hotels before finding a room for our married children and family. There was no shampoo available the entire time we stayed there. We were promised a complimentary one night stay the next time we were in town which we never received. The manager, Ekow Amo-Aidoo, was very nice but did not follow through on his word. I do not reccommend this hotel!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 667barbaram667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beldenville, Wisconsin, United States
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 3, 2013

I have never stayed at a Baymont Inn and Suites, and never plan to again. First, I booked a block of 20 rooms for one night in March for the reasonable rate of $70 per room. In July, I called to confirm that rooms were being reserved and they said the property had changed ownership and could no longer offer this rate. After several minutes of arguing I got them to agree to the original rate. Second, upon arrival at the hotel, the staff was very friendly and tried to be accommodating to the best of their ability, but non of them spoke fluent English, so it was very hard to communicate. The lady working the front desk at one point could not even understand the simple request of calling me a taxi for pick-up, which I ended up doing myself. Third, my room was very outdated and seemed dirty. The carpet was heavily stained and there was the smell of stale smoke (which I had to notify the front desk about because there was a very prominent sign that stated you would be charged $200 for smoking in the room). Also, after leaving the property and returning, I needed to get a new door key every single time. By the end of my stay I didn't even bother to try the key, I just got a new one before heading up the stairs (there is no elevator).

Overall, I would only consider staying here again if my only intension was to be in the room to sleep, and if no other hotels were available in the area. The one plus side was that the continental breakfast was really good and had a huge selection!

Room Tip: There are no elevators, so if stairs aren't an option request a room on the lower level.
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Waunakee hotels

McMinnville, Oregon
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 13, 2013

I recommend the Baymont Inn and Suites in Waunakee, Wisconsin. The rooms are clean and
comfortable. It appears the hotel is beginning to renovate the rooms, and I think this is a good move. The decor is a bit dated and beginning to show its age. The reading lights between the beds are placed too high, you have to get out of bed to turn them off and on. I found the staff to be very helpful and friendly. The breakfast has improved since my last visit.

Room Tip: As there is no elevator, people who have difficulty with stairs should ask for the ground floor.
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  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Waunakee

Property: Baymont Inn & Suites Waunakee
Address: 904 E Main St, Waunakee, WI 53597-2500 (Formerly Country Inn & Suites By Carlson, Waunakee)
Phone Number:
Location: United States > Wisconsin > Waunakee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Waunakee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Waunakee 2.5*
Number of rooms: 38
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Also Known As:
Country Inn Waunakee
Waunakee Country Inn

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