I will never stay here again. We stayed with our youth hockey team for our state playoffs and from the time we made reservations to the time we checked out it was nothing but a mess. When making reservations we had a block but when calling in we're told they didn't have any rooms after our rep called and squared it away I got a room. Checking in took forever. Some of the families that got confirmations for suites or two bed rooms were put in smaller rooms. The hotel went out and bought air mattresses because they didn't have rollaways. There was a lack of management. The staff was dressed very unprofessional, cowboy hat, tshirt and jeans. Our parents did our best not to complain because we were there for the kids. They didn't do daily housekeeping. The Internet rarely worked and the dresser drawer actually fell out on my foot.. I felt very sorry for the ladies working the desk as they had no support from the management. This hotel is very close to the ice rink but I would rather drive a half hour than stay here again.
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- Also Known As:
- Country Inn Waunakee
- Waunakee Country Inn