Went there for New Years Eve and tried to use a gift card only to find out that they weren't accepting any that night. Of course they failed to mention this when I made the reservation. Other restaurants will include in the small print "except holidays", but Eric's did NOT, but they would still not honor it. Asked to speak to the manager, and they told us we could go and talk with him at the bar because he wouldn't come to us. Even though they had no good reason to not honor it, they refused to accept it. Bad business- lost potential customers for life, not to mention all the people we will tell how poorly we were treated.
Place is a joke, food was so-so at best, not what you'd expect for the large price tag. Lobster was cold when it got to the table. Steaks were not correctly cooked, I think they got maybe half of them right. Same guy that wouldn't honor the gift card probably decorated the inside... ugly! Bad experience, will not be going back.
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