Stayed here for two nights in November with my mother and sister. We were in town to visit family. Upon entering the hotel it appeared nice, very clean and nicely decorated. That is about all the good I have to say. There was a young woman who worked the front desk who always had a scowl on her face. When making a request to valet our car (there is no close overnight parking), or get linens for our pull out sofa she seemed very put out. She didn't offer any helpful information, anything we needed to know we had to pull out of her. Communication was definately a huge downfall at this hotel. The people don't communicate. It felt like we were expected to know how things were done there. There was not much useful information in the room as you normally find either. The checkout time could not even be found anywhere. The continental breakfast they have is next to nothing. Two small danishes, four cans of pineapple juice and a pot of coffee were all that was out at 7:30 in the morning. We never saw another soul. It was as though we were the only people there. There is no room service at this hotel, and not even a vending machine should you want a soda. We only saw the bar and restaurant open on Saturday. It is a shame because it is an attractive, historic area of downtown with nice little shops and galleries. The people at this hotel do nothing to make anyone want to come back again.
- Official Description (provided by the hotel):
- Welcome to The Clarke Hotel in beautiful Waukesha Wisconsin! Located in the heart of Historic Downtown Waukesha, Wisconsin, at the landmark Five Points Junction, The Clarke Hotel is a unique treasure. The Clarke Hotel offers intimate luxuriousness in a relaxing, historic neoclassical style - including tasteful full-service hotel accommodations, and amenities for the corporate and leisure traveler. The Clarke Hotel is a unique hotel experience in the new "boutique" tradition, and is characterized by its unique and historic architecture, and an intimate, charming appeal. A stay at The Clarke Hotel is always sure to evoke pleasant feelings and memories will have you coming back again and again! First opening in 2008 after extensive and exhaustive renovation, yet retaining the distinct flavor of heady days gone by, The Clarke Hotel occupies four historic buildings in the heart of Waukesha's business and arts district, and is only minutes away from sites and attractions in metropolitan Milwaukee. The Clark Hotel combines contemporary sophistication with old-world charm You will be surprised and pleased by our unique, sophisticated, modern, and comfortable accommodations for you, your loved ones, or that "Very Important Person" or guest - the value, attention to detail, and the Wisconsin "home town" feel of Waukesha. ... more less
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