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The Country Springs Hotel
Ranked #6 of 9 Hotels in Waukesha
Belleville, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Skip it.”
Reviewed May 26, 2013

Rooms are outdated and don't look like they've been updated in 20 years. The hallways smell and the carpets need to be replaced. Pool was so packed, we decided to go find another place to stay for the night. For the money, drive to the Dells. One positive- the staff was friendly and helpful.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cari A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSH2810, Manager at The Country Springs Hotel, responded to this review, June 4, 2013
It is great to hear that our staff was friendly and helpful however, we want to meet all of your expectations when you visit our property. We apologize your guest room did not meet your expectations and would welcome the opportunity to discuss your recent stay. Please feel free to contact me directly at the email below.

Tiffany Woodward
twoodward@countryspringshotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Wisconsin
Level Contributor
117 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 12, 2013

This hotel has the best water park in the Milwaukee area. You have to go to Wisconsin Dells if you want a better water park. My daughter had a birthday party here. The pizza was great and the girls of 10 year olds love the water park. It cost us just over $200 for ten kids. It was better than the sleep over last year.

Room Tip: Get a room close to the water park. Less walking at end of the day.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WisconsinGorilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSH2810, Manager at The Country Springs Hotel, responded to this review, May 13, 2013
Thank you for taking the time to post a review on TripAdvisor and for choosing Country Springs Hotel for your daughter’s birthday party. We are glad your daughter and her friends had a great time in the water park and agree that our birthday party packages are a great value.

Thank you,
Tiffany Woodward
twoodward@countryspringshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
green bay
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 9, 2013 via mobile

Front desk helpful and pleasant and conference center was excellent. Was kept awake by drunks running, yelling, and fighting in hallways all night with no management help. Fridge in room broken, maintenance (not requested) walked in on me as in the shower. Bed hard pillows harder yet. Did not get any rest. Next conference here I will sleep elsewhere.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheLongTermCareGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSH2810, Front Office Manager at The Country Springs Hotel, responded to this review, May 13, 2013
Thank you so much for taking the time to review our property after your recent visit. Although it appears some areas were exceptional, we did not meet our goal of providing 100% guest satisfaction throughout your stay. Please feel free to contact me directly at sbarton@countryspringshotel.com to further discuss your recent stay and know that we will address the areas of concern with our staff. Thank you for your patronage to the County Springs Hotel and I look forward to visiting with you soon.

Stacy Barton
sbarton@countryspringshotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Waukesha hotels

Xenia, Ohio, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 8, 2013

We stayed with a group who were in town for a wedding. They booked our hotel rooms in a block so we were across the hall and next door to each other. There is a really nice indoor pool in the hotel and of course the waterpark. The rooms were clean and well kept. Even with lots of kids and babies we had no problems with sound traveling at night. The indoor waterpark was clean and well tended by lifeguards. All ages had a blast.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSH2810, Manager at The Country Springs Hotel, responded to this review, May 13, 2013
Thank you for taking the time to post a review. We are glad you enjoyed your recent stay and that everyone in your group had a blast in the water park. Please keep us in mind for future visits and thank you again for your great review!

Thank you,
Tiffany Woodward
twoodward@countryspringshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn Park, Minnesota
Level Contributor
115 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed April 27, 2013

Trip was for business. We arrived around 6pm and were greeted with a friendly and helpful staff at reception. We requested a room w/king bed and they gave us upgrade because we were business travelers. Our rooms were a very pleasant surprise with a large room with king bed, sofa, nice size desk for working, a HD TV, small refrigerator. Bathroom was huge, complete w/shower, very large hot tub that could accommodate 2 adults, and TV in bathroom. The style of the room was reminiscent of some of the older, luxury hotels which I found very enjoyable and relaxing. . A free continental breakfast was available, near the pool area, which was typical and unremarkable. Would recommend this hotel for any business travelers.

Room Tip: If you are a business traveler, ask for a business upgrade if it is available.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Docsdaughter45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSH2810, Manager at The Country Springs Hotel, responded to this review, April 29, 2013
Thank you for taking the time to post a review regarding your recent stay at The Country Springs Hotel. We are glad you enjoyed your guest room and found the staff to be helpful and friendly. We look forward to seeing you again in the near future.

Sincerely,
Tiffany Woodward
twoodward@countryspringshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, AR
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 24, 2013

Location is distant from other activities. If you want to go anywhere and don't have a car, you have to get a cab and it is almost $30.00 just to get picked up!!!

The facility is quite dated and needs some cosmetic improvements. Staff is kind and helpful, but not all of the back of house banquet staff. Set-up guys took their time, even when told of deadlines they had to meet. Food choices, whether for a conference or at the bar were not that fresh tasting and seemed institutional. The spa tubs in the rooms and bath toiletries were FABU! Best I have had in over 20 visits around the country! Can't pass up the flat screen in the bathroom - plush!

The hotel rooms are laid out a little odd and also have dated decor, but are quiet for sleeping.

The conference facilities are dark with extremely dated decor and laid out oddly. Plenty of parking and right off the main highway. Has it's pluses, but many minuses. Don't discount this place, because the room rates can be awesome. Did not visit the water park - so I can't review that at this time.

Needs many updates - has potential.

Room Tip: Get a room in the back of the hotel for the quiet. It is a long, long hike to the front and bar/res...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank littlecrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 18, 2013

We stayed here during the state fair, and it was crowded in the water park on the first day we stayed, Friday, because there was so many schools there, and it took forever to wait in line for one of the tube rides. Not too far from the State Fairgrounds, so that's nice. The next day wasn't crowded at all. The water park is fun for kids of all ages. The tube rides keep you occupied for a long time, and the lifeguards were all really nice. Good price for all you get with it, and being State Fair week. The room was nice, and not too far from the water park and the pool. Very clean, too.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WISCONSINPACKERFANS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSH2810, Manager at The Country Springs Hotel, responded to this review, March 24, 2013
Thank you for the review! We are glad you had a good time in the water park and enjoyed your visit to the property. I have passed your comments along to our team. They will appreciate your feedback about how nice and helpful they are. We hope to see you back again this summer!

Tiffany Woodward
twoodward@countryspringshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Country Springs Hotel

Property: The Country Springs Hotel
Address: 2810 Golf Rd, Waukesha, WI 53072-5449
Location: United States > Wisconsin > Waukesha
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Waukesha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Country Springs Hotel 2.5*
Number of rooms: 187
Official Description (provided by the hotel):
The Country Springs Hotel, Water Park and Conference Center, located only 20 minutes west of Milwaukee, is situated on 40 picturesque acres of the Kettle Moraine Countryside. Our luxurious whirlpool suites, 40,000 square feet of meeting space, 2 restaurants and a 45,000 square foot Water Park is the *Essence of Hospitality*. Each of guest rooms include free WiFi, microwave and refrigerator. Suites offer spacious, marble bathrooms with whirlpool tub. ... more   less 
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Also Known As:
Country Springs Hotel
Country Springs Waukesha

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