All and all, I enjoyed my 2 night stay.
The bad: Customer service mishaps...
When reserving the room I was told I was paying 1 night with the water park and one night without the water park price... but upon check in, I was being charged for 2 nights with water park until I questioned the charge (and I checked in at 8:15pm; the water park closed at 8pm).
I was told to park and enter an entrance that was locked and the route that was drawn on my property map led to a loading dock.
They did not have swim diapers to sell.
The woman at the desk was just short of being rude during check-out, and there was no quick checkout process that I came across.
The room 3116 was very nice. Loved the lay-out. Homey and sophisticated decor. Highly recommend the rooms in the Executive House.
The marble bathroom was luxurious with a TV infront of the whirlpool (which would comfortably accomodate 1 adult or 2 skinny midgets). Lots of towels were provided. Plenty of storage to keep toiletries off the counter.
Comfortable bed. The pullout sofa was also surprisingly comfy... for a hide-a-bed.
Loved the room service. Prices are the same as if you were to go down to the in house restaurant, but there is a 15% charge for room service (don't forget you have to tip, also). Having 2 small childern, I didn't mind paying for not having to deal with them in a restaurant environment. The food was good (I ordered the ruben and fruit plate for lunch AND dinner). The pretzel coated chicken dinner was also delicious.
The water park was clean with a wide range of intensity for the rides, although I don't think it is worth it for children under 5 yrs. There were more life guards than patrons both times I went (once in the late morning and once in the evening). They were watchful, but not annoying. They offer free life vests for children.
The waterpark price includes admission on your check out date. So you can check out at 11am, but still have access to the park for the entire day.
- Official Description (provided by the hotel):
- The Country Springs Hotel, Water Park and Conference Center, located only 20 minutes west of Milwaukee, is situated on 40 picturesque acres of the Kettle Moraine Countryside. Our luxurious whirlpool suites, 40,000 square feet of meeting space, 2 restaurants and a 45,000 square foot Water Park is the *Essence of Hospitality*. Each of guest rooms include free WiFi, microwave and refrigerator. Suites offer spacious, marble bathrooms with whirlpool tub. ... more less
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- Also Known As:
- Country Springs Hotel
- Country Springs Waukesha