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“Not Good”

Rock River Pizza Co
Ranked #22 of 73 Restaurants in Watertown
Price range: $8 - $24
Cuisines: Pizza
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed November 26, 2016

We visited Rock River Pizza tonight and had the worst dining experience I can recall in years. The restaurant is in need of maintenance with several large areas of the ceiling are peeling badly. Service has been slow on past visits but nothing like this. It took 30-40 minutes to be seated, even though they had several clean empty tables. A party of 16, and three other tables that were seated after us (one at least 20-30minutes after us) got served before us. In fact the table of 16 ate, and paid before we got our pizza. The waiter apologized several times and stated he didn't know why our order was taking so long. When our pizza finally came out, I asked to speak with the manager. He was unapologetic, said others "called their orders in ahead" (four tables!)? Is that why they ordered from a menu? And "sometimes a 30 to 45 minute wait happens." Well not to us because we won't be going back. I felt bad for the waiter. He kept apologizing. An annoying night out ending up costing us about $50.

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Thank T1826VIrichardh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 16 of 58 reviews

Reviewed November 19, 2016

Entered the door and stood around for a few minutes, when finally someone whom might have been the bar tender decided to pay attention to us. We were the only people in the place {first bad sign} after given a menu, we waited about 10 minutes for someone to come back and take our order. We then waited at least 45 minutes for our food. I think they must have called a cook to show up. The food was actually good {pizza}. Have never been back since and never will.

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Thank Bucky729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2016

The place is an old warehouse kind of building--semi-restored, but pretty cool. Pizza was really good, but quite pricey. Service could have been better. We had a long wait. Worth it? Maybe.

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Thank Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2016

This is a pretty nice place. My wife was interested in pizza cooked in their fashion so we went. It is a cool looking old building, and the only thing is that it is kinda' dark inside. BUT..... the pizza was great!!!! Our group had a couple of different kinds of pizzas as well as one calazone, and some fried cheese curds. It was all real good.

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Thank Randy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2016

Isnt what it use to be, seem to skimp on quality now, they use to be absolutely fantastic.
Still has a decent bar and pretty good staff.

1  Thank stx4by4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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