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“Out-dated RV trailers and no customer service!” 2 of 5 stars
Review of River Bend RV Resort

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River Bend RV Resort
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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Out-dated RV trailers and no customer service!”
2 of 5 stars Reviewed July 26, 2014 via mobile

We rented an RV trailer for the week. As soon as we arrived at our site, we noticed trash and debris around our fire pit and front deck. We entered the camper and were nearly knocked over by the odor of sulphur. The furnishings were out-dated and it didn't feel very clean inside. Later, I read that each guest is supposed to clean the RV before they leave, so I assume that no actual cleaning or disinfecting occurs between each guest.
We then went to the on-site country store to purchase groceries and other items necessary for our week-long stay. We were greeted with a cold indifference by the staff working at the store. We had several questions for the store's staff which they were unable to answer for us. We were told by the staff that there were no managers on site for us to question, but that we could call and leave a voicemail for the managers. We left voicemails several times throughout our stay. Three days later, and still waiting for someone to call me back! We ended up leaving early because of the general unfriendliness of the staff and the lack of a manager ever being present to answer our questions and resolve issues we had with our stay- we were told one thing over the phone before we arrived, yet found a very different reality upon arrival! I got the vibe that they only cater to their seasonal renters, whom they allow to drunkenly cruise the park day and night with their radios blasting. We won't be back and will do our best to talk anyone else out of ever staying here too!

  • Stayed July 2014
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank Hollysuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Racine, Wisconsin
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 11, 2014

I just spent a week at the River bend Rv resort. Since it was my first visit i was a little nervous. I had a river front site and it couldn't have been more perfect. peaceful and a short distance to the bathroom and pool. The bathroom, showers were clean. The pool is HUGE and heated. There are also 2 water slides. According to my girls they were a little "slow." I loved relaxing in the hot tub! The pond with all the inflatables was also heated and weed free! I can't say enough nice things. I will be back for sure!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank michelle228767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 9, 2014

We have camped for the past 6-7 years, and always plan a trip or two to River Bend. We are very unlikely to go back though. We were very disappointed this trip. It seems things have changed. Our last trip there was summer of 2012, we didn't get there in 2013---so not sure what happened between then and now. Our biggest issue was the seasonal and 'condo' owners....there seem to be way more than in past years, which means a lot more golf cart traffic. This is one of the few campgrounds that allows gas-golf carts. The amount of golf cart traffic was insane. Many of them fly on the roads like they have no regard for children, bikes, or walkers/pets. The golf carts are loud too...many of them have speakers/woofers on the back and they blare the music from early a.m. until after midnight. We camped with my parents (at the site next to us). At one point, there were golf carts on our sites, and they were blaring their music from their cart on OUR site, as they visited with the seasonal people across the street. My dad politely asked if they could turn the music down. The got upset and didn't want to. Better yet....they returned at 11:00 at night and purposely faced the speakers at our sites and blasted the music and laughed about it. We understand they 'own' their sites or 'rent' their sites, but their sense of entitlement is ridiculous. We were still paying customers and didn't pay $400+ to listen to music blasted at us at nearly midnight. We saw a comment online by a lot owner that said he resents that the people like us come in and use 'their' facilities. Well, doesn't our money help keep your annual membership dues down? We spend money too! It was just obnoxious and made us not want to return. It was annoying with all of the constant golf cart traffic....and the amount of drunks driving around is frightening. I don't understand how they think they have the right to drive drunk...it's still a motorized vehicle, and they drive fast, and at night, some didn't have their lights on either. We certainly didn't want to be walking around in the evening with so many drunks on the road. We aren't party poopers either!!! Oh, and the swearing.....it was ridiculous the language the seasonal and condo owner people used....every time their friends drove past, visited, or just general loud yelling/conversation at all hours, we heard every swear word, multiple times. Nice. Thanks for showing off your stellar language skills in front of our 4 and 7 year old. The pool is nice. But, there are so many other campgrounds near us that have nicer pools and no foul language and drunk drivers! So, to sum it up, while we used to enjoy this campground, we would never pay for a vacation there again, we are so glad to have better options that are more suited for families and a relaxing vacation! Our family and friends who also used to enjoy camping there will not return either. Save your money!

Room Tip: Avoid any of the campsites near seasonal sites...if possible, the best sites seemed to be along the...
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
4 Thank Chuck F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
150 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed October 3, 2013

We stayed here multiple times last year- and loved it. We didn't get to come this year until the last weekend in September- exactly a year since our last visit and so much has changed. I kept getting the excuse of "it's the off season" for the multiple problems but last year when we stayed the problems weren't there. Also if you have planned scheduled events and your website states off season is not until Oct 12, don't use "it's the off season" as an excuse. I was embarassed because we brought our friends and their 11 year old nephew this time and all the things we bragged about were not brag worthy anymore. Jumping pillow- broken and wouldn't be fixed until "next season." Arcade games and change machine near showers gone until "next season." All the cool bikes to check out went from a 5 dollar deposit to a 10 dollar deposit AND a two hour limit! Not to mention most were broken (probably not fixed until "next season.") The camp store was a whole other issue. I usually get eggs and other dairy there so I dont have to transport it but they were not getting anymore shipments. They also had a beer cooler where we would buy if we ran out but it was GONE! Oh well, the Jefferson Walmart made alot of money that weekend. And another kicker was the store's water supply was shut off- my question was how did the lady running the store wash her hands to serve the icecream? Ick...
Other issues included no one working the front gate because there was only one security working and he was "doing his rounds." Dont do rounds at 5pm on a friday when most weekend campers want to check in! The line was HUGE. Our site had an apple tree- who in their right mind plants an apple tree on a site?! The bees were awful! But I also knew how hard it would be to switch sites. So instead we bought bug bomb spray at Walmart after our kid's friend got stung and that helped a little. It was Halloween weekend there were supposed to be hayrides- there were not, the pumpkin painting contest ran out of pumpkins... Such a bummer. Pair this with the fact 90% of the place is permanent sites or yearly sites and its like nightly renters do not matter- the other reviews of local drunks is true- this is the first time I didn't feel safe. It's sad I may have to start looking elsewhere after 6 successful visits this one really was disappointing.

Room Tip: Make sure your site doesn't have an apple/fruit tree!
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank stephers26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fond du Lac, Wisconsin
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 5, 2013

Riverbend can be a dangerous place! If you like to party it will be a perfect place for you! But be careful because rules don't seem to apply! Security isn't equipped to take care of all of the problems or they won't take care of the problems because all of the regulars do what they want, and don't seem to care. People drive crazy and at times drive drunk. Don't let anything out of sight or reach if you want to keep it safe including your kids and pets! People have gotten serious hurt and died from accidents from trying to just think they were having fun! It seems like it is the perfect place to go racing and practice your drunk driving skills....isn't a golf cart just a big go cart that is what some make it seem!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, Wisconsin
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 4, 2013

Unfortunately it's difficult to get in on weekends and it's little surprise. Riverbend has something for everyone. Wading pool for the tots, the largest pool I've seen in decades of camping, and 2 huge waterslides. They also have a swimming pond with huge inflatables, and a massive sandy beach. All with lifeguards, something you rarely find at campgrounds. Too cool? Try the catch and release pond or fish, canoe the river. Jump on the pillow, mini-golf, driving range, free bikes, frisbie golf, frog pond, Saturday night bands and Karoke. Good food, drinks, pizza delivered to your site and a well stocked campstore with 2 buck huge ice cream cones. Numerous activities for kids, Bags, horseshoes, firewood delivered and fun themed weekends. Does it get noisy? No worse than most campgrounds. Maybe it's your fault...you weren't tired enough from all of the activities. During the week it clears out and you have the place to yourself. It's Wisconsin's best kept secret.

Room Tip: If you want a weekend you'll need to call early, Memorial weekend gets booked in January.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank thorncrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 12, 2013

This is a great place!! We had a trailer and tent on one site. All together there were six adults and seven kids. We all had an excellent time. The kids brought their bikes and had fun riding around the property. They enjoyed doing crafts, jumping on the big pillow, swimming in the heated pool and going down the water slides, getting ice cream cones, playing mini golf, they swam in the pond a little and the older kids swam out to the inflatables and enjoyed them but the water there is fifteen to twenty feet deep. You can get them a life vest for a small deposit if needed. They also had fun on the swings and slides. There's plenty of things for the kids to do, they were never bored. The adults rented a golf cart to ride around in. All enjoyed riding in the cart to the top of a hill to check out the spectacular view. The adults also had fun swimming and having a couple of cocktails at the poolside bar. We would highly recommend this place.

  • Stayed July 2013
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
Helpful?
5 Thank Trailercamper66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about River Bend RV Resort

Property: River Bend RV Resort
Address: W6940 Rubidell Rd, Watertown, WI 53094-9116
Location: United States > Wisconsin > Watertown
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Watertown
Number of rooms: 9
Also Known As:
River Bend Rv Hotel Watertown

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