We were planning on a nice vacation-we booked the "loft" cottage at the Dor Cros Inn for 3 days. It was supposed to be a cottage, but upon arrival we found it to be above the office and up a lot of stairs. We had our dog (and had to give $125.00 deposit for him) and found this quite inconvenient. The "loft" was dirty, smelly and we saw 2 black hard shelled bugs resembling cockroaches. We had our dog with us, and our dog would not lay on the carpet and kept smelling the small loveseat (which smelled and looked like something had violated it) and he would not go into the kitchen. The bathroom has a bathtub with a wall jutting into it making it almost impossible to shower in. The shower curtain is a small circle with a hand-held shower attached to it. We hit our heads several times on the part of the wall that takes up half of the bathtub. The carpet in the lliving room is dirty and the furniture is not something we wanted to sit on. We sat on the unstable chair in the small kitchen or the wood chairs in the llving room. The whole place had an odor and we were afraid to sleep in the bed after seeing the black bugs, smelling the odor and looking at the comforter. The pots and pans in the kitchen we covered in dust and some had water and rust running off of them. During the last night of our stay they sawed down limbs from a tree, so we got to listen to that for a few hours. Cory, the owner, seemed friendly and we didn't see his wife until the last day. We are not rude people and didn't want to offend them. but we knew we couldn't stay the last night there under any circumstances and our dog wasn't eating or sleeping. We told Cory that we were going to leave a day early and could he try to re-book it. We ask him if he wanted to look at the place due to the deposit we had given for our dog and he said "no, he would just shred the deposit, and he didn't need to look. After staying in their establishment, our dog was the least of their concerns. We were out of there at 6:30am the next morning to catch the first ferry back to the mainland. I think it was the fastest we have ever left anywhere. We didn't see them the next morning (as it doesn't appear that they live there) so I e-mailed them when we got home asking for a refund of the last day we had payed for. I stated that we also owned a small business and that good-will was important to us and hopefully to them also. The e-mail I got back was that they had tried to re-book it, but couldn't, so they would not refund our money. They offered a gift certificate for a one day stay in the off-season that was good for one year, since good-will was also important to them. I think they have encountered this situation before and ripping people off is nothing new to them. The cost of this stay ended up being $495.54 for 2 days. We drove to St. Ignace, MI and stayed in a nice hotel on the water the next night for $88.00. Even the dog was happy again. I feel that there should be some kind of state regulation for places like this that falsely advertise their accomodations and rip tourists off. I think a visit from the board of health is warranted.
- Official Description (provided by the hotel):
- Cory & Laura Anders invite you to visit our motel in this secret island paradise in Wisconsin’s Door County. We have a full size cottage or studio cabins. All accommodations have private bathrooms and feature a warm cozy atmosphere. Stop off at the Islands’ local restaurants. Discover our beaches, museums, shops & local entertainment. ... more less
- Also Known As:
- Dor Cros Inn Washington Island, WI - Door County