We recently stayed here with another family and rented a cabin for 10. It was a tight fit but the additional space and the kitchen were great for cooking meals. The loft area was perfect for the kids at night. We loved the dishwasher and laundry facilities within the cabin. What a treat to be able to pack light!
Customer service could improve though. Upon check-in we had to ask what cabin we were located in as we were not told and they thought that we were owners of the cabin. We received no information about the facilities or services offered. They still use keys for the cabins. A simple renovation would allow keycards which seem to be a little more secure. They also have large box televisions instead of flat screens. For upwards of $400 a night, a flat screen would be appropriate. In this day and age a place without flat screens tells me that a renovation is needed in the facility.
We consistently had to ask for additional items such as dishwashing and laundry detergent. They forgot twice to bring us additional garbage bags and our bags were not picked up for 24 hours outside of the cabin.
They should allow duel access with the Jellystone Park for the use of their facilities. It seems as though both parks would benefit from each others amenities instead of charging upwards of $20+ per day for the use of each others watermarks and other perks. Reciprocity between the two parks would seem to benefit both of them in terms of occupancy as the more amenities that one offers the greater the likelihood of more people. I realize that they are two different properties with two different owners but both could benefit from each other. Both properties use the same floor plans for the cabins.
If the price is right, I would stay here again but it would have to be a pretty good deal.
- Official Description (provided by the hotel):
- Three Bears Resort is a year-round family resort featuring 93 guest rooms and 60 villas that offer a complete vacation without ever leaving the property. Resort amenities include a 60,000 square-foot indoor waterpark, outdoor waterpark, large redemption arcade, multiple restaurants, skate park and over 15,000 square feet of meeting and event space. ... more less
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- Also Known As:
- Three Bears Hotel Warrens
- 3 Bears Lodge