I will never stay in a super 8 again, we travel for hockey throughout the year and I will detour the team from this chain..the staff was rude, they lied about accommodations and did nothing to try to fix the mistakes. The owner came and wanted nothing to do with customer service he could care less. Several of the rooms had ice cold showers both mornings, I had to carry my dirty towels down and get clean ones myself because the maid said we had a do not disturb sign out when in reality it was a "make my room super clean" sign and when brought it to the front desk clerks attention she replied "oh, to them that means do not disturb". REALLY???? They looked like they were reading age to me!!?? Horrible that's all I can say, this hotel is putting a marking on your chains name without a doubt!!
- Official Description (provided by the hotel):
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- Also Known As:
- Super 8 Verona / Madison Area Hotel Verona
- Super Eight Verona
- Verona Super 8
- Verona Super Eight