The WORST customer service!!! We were traveling w a group and the front desk clerk treated the children horrible, she lied to my face and when I came back down to confront her she admitted it and said "yes I did all I can say is sorry". Three rooms in our block had ice cold showers and, no maid service had to carry our dirty towels to front desk ourselves! The owner came and when I asked to speak w him I was brushed off and he pretended he wasn't listening.........do not do not do not stay in this hotel. We stay in an average of 20 hotel a year and I have never written a review but I felt compelled to do so in this situation because they do not deserve your business..,HORRIBLE!
- Official Description (provided by the hotel):
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- Also Known As:
- Super 8 Verona / Madison Area Hotel Verona
- Super Eight Verona
- Verona Super Eight
- Verona Super 8