We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
“Heavenly Haven”
Bookings for this home are first-come, first served. Lock in your dates before they are gone
Check Availability
Request to Book
Make Inquiry
Very good
10 reviews
This property is not available for these dates.
Don't give up! Inquire about other rentals just like this one that are available -
Show all rentals available
Overview
Rental Home -
3 Bedrooms, 2 Bathrooms, Sleeps 12
Tomah, Wisconsin

Reviews from our community

Very good - based on 10 reviews
Write a Review

Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
amandagdi...
Rock Springs, Wisconsin
1 review
“Heavenly Haven”
Reviewed June 30, 2017 for a stay in June 2017

We found the Haven home at Birch Lake and thought it looked perfect
till we read the first 2 reviews. But then we read the rest of the
reviews and they were all 5 stars so we decided to take a chance. We
are so glad we did. The home was gorgeous and very clean and the
grounds and the lake were beautiful. We caught lots of fish. Our kids
loved the swimming and especially the water trampoline. We all enjoyed
the hiking trail and the wonderful peace and quiet. We will be back
next summer and maybe even a short stay this winter.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 1, 2017
Thank you, glad you enjoyed. You kids were great and respectful.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
thehousew...
Green Bay, Wisconsin
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Okay, but not worth a second stay”
Reviewed January 28, 2017 for a stay in January 2017

This location is beautiful and the house offers a lot of space.

Beyond that we were disappointed with the level of cleanliness. The mold on the downstairs shower curtain, the broken doorknob on the downstairs bathroom, the dirt stained dining room chairs and couch, the dirty vents and filthy oven which produced smoke when preheating and cooking, the water logged ceiling fan over the hot tub, and the smokey smelling sheets all contributed to our impression of the property.

Be aware that guests are required to provide all of their own towels (listed as provided on this site), hand soap, dish soap, dishwasher detergent, paper towels and toilet paper. We haven't encountered that with rentals on other sites, so it was a surprise for us to get the information in the mail after we had made a deposit on the property.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 30, 2017
Her complaints were correct except for the "smoky" sheets". Clean sheets are always provided and smoking is not allowed in our cabins. We don't understand why she didn't report these house keeping oversights during her stay as we would have corrected them immediately, but instead, she chose to smear us on the internet. Our business is not too big to fail. I don't understand what motivates a few people to be so vicious. Please check out our other reviews below.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile797...
1 review
“Haven - Critter Haven”
Reviewed October 19, 2016 for a stay in October 2016

My family stayed at the Haven this past weekend. We sent the following complaints (With more details) to the owners and were met with excuse after excuse...

1. Let's start with WiFi - didn't work. My mother in fact called once because she just needed to connect to clear an error so that she could read her book. She was told to stand on the front porch. - They claimed its a long time issue - well then do advertise you have it - we had planned a few activities around having access.

2. The stove was filthy - so much caked on gunk that is smells like the place is burning down without any food in it (preheating)..

3. The couch in the living room upstairs: we had to get a blanket from downstairs to cover it because it smelled like someone had pooped in their pants and left it sit.

4. The mold around the vents in the bathroom downstairs and stains on the walls shows that the place is rarely thoroughly cleaned - not to mention the dust bunnies everywhere.

5. Sheets on the king bed were crusty.

6. There was a pile of seeds sitting under the pillow in one queen room.

7. Sofa sleepers (everyone of them) was covered with mouse poop when we took the cushions off.

8. The worst by far was the mouse infestation. My parents arrived on Thursday night and saw a mouse in the kitchen that night - Friday morning they went and bought mouse traps; there was a constant critter scurrying in the wall after dark. There was also tufts of mouse fur on the dresser in the game room. And then there was poop on multiple surfaces in the kitchen every morning. While we understand that mice come inside in fall - this has obviously been a problem for quite sometime given the amount of evidence left behind.

9. Wasn't a big issue but the whirlpool jets work - there are two that function but don't really push much out - the rest either don't work or barely bubble - plus the fan looks like it is ready to collapse.

At approx. $250.00 per night - we could have rented a suite in the Dells for this price and they are more thoroughly cleaned. The owner in response stated this was a complaint about the price - not so it was simply stating we could get a cleaner suite in the Dells for a similar price - he tried to break it down to per person (6 adults) stating can't get a room for that price at super 8. Not true we could get a suite in the Dells, Door County etc. that would have fit all of us for around the same price,,,

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: large enough for our group - the scenery is beautiful
Liked least: horrible state/condition of property - owners take no responsibilty
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 21, 2016
Our maintenance man found the source of the mouse entry. Someone had broken off the outside vent cover for the clothes dryer so it was wide open for the mice to enter. It is fixed now. Our other homes didn't have mice so now we know why the Haven home did. The wifi was down Friday evening and part of Saturday. We control a lot of things but can't control our internet service provider. We inspected the couch, which is relatively new and found no odors or stains of "poop". I sent this guest an email with apologies, not excuses and all I got in return was this vicious review. Please read all of our other reviews below this one..
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cadott
Reviewed March 18, 2013 for a stay in March 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Madison
Reviewed March 8, 2013 for a stay in February 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IL
Reviewed October 9, 2012 for a stay in October 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IL
Reviewed September 20, 2012 for a stay in September 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Enter dates for more accurate prices
2 guests
Adults2
Children0
Apply
Do you own a vacation rental? List it here.
Extra income
Earn money by renting out your home. With no up-front fees and no contract, you keep more for yourself.
Easy to manage
Confirm bookings in one click and track everything from inquiry to check-out – even while you're on the go.
Trusted by travelers
With millions of reviews and protected online payments, TripAdvisor helps travelers book your home with confidence.
Set up your free listing