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“used to be an H.I.”

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Best Western Tomah Hotel
Ranked #4 of 11 Hotels in Tomah
Reviewed February 10, 2014

nice clean room well kept up says a 3 star but very close to 4 star. Restaurant right in same building nice and easy to get to in the cold. Pool area clean decent chair in the room to sit in also. We have family near by so we have stay in three time s and always nice.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank 698bryann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded February 14, 2014

Thank you for taking the time to review our property! We are always grateful for return guests!

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187 - 193 of 231 reviews

Reviewed February 4, 2014

Room was very nice & clean. Actual hotel is older but had good clean appearance. I was very surprised with the "best western" breakfast. you get voucher from front desk for everyone who is in the room. It's good for $5.00 @ perkins which is connected to the hotel. the breakfast was 2 eggs, 2 bacons or sausages, toast, muffin or pancakes and small beverage. I took the pancakes was surprised when it was 3 of them. so 2 eggs scrambled, 2 bacon strips and 3 pancakes and small chocolate milk. FREE!! better than many hotels that offer continental breakfast.

  • Stayed: February 2014, traveled solo
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Thank WiscBillsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded February 14, 2014

Thank you for taking the time to post your review. It was a pleasure having you stay with us!

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Reviewed February 1, 2014

Up sides....Reception staff is very friendly. Hot coffee available all hours in front lobby. Nice large heated pool. Connected family restaurant.
Downers.... WiFi very weak, jacuzzi could be hotter, more coffee accommodations in the rooms.
Killers...... Trucks are permitted to park right outside room windows and left running all night, the pool and jacuzzi are open to the public for at least the weekends so don't plan to be able to relax in the hot tub or do laps in the pool. Every weekend was like a children's indoor gymnasium in the hallways with running and yelling even at 11pm. Cleaning staff continues to turn the heatdown in the rooms while your out. Its been -60 here and I am here with the military training outdoors and on weekends so these things are clearly major issues to me and the other 20-30+ other military personnel that stay here 3-6 weeks at a time.

  • Stayed: January 2014
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Thank milspc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded February 4, 2014

We’d like to thank you for taking the time to leave a detailed review of your stay with us. Our staff prides itself on our warm, friendly demeanor. Please accept our apologies for the inconveniences you experienced in respect to the Wi-Fi, truck parking, and pool policies. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we were not able to do that for you. We will use this feedback to implement improvements to ensure we provide a better experience in the future.

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Reviewed January 20, 2014

Had a great stay, awsum hotel. Hotel exceeded my expectations. Would definately stay at this hotel again. They even offered a discount for snowmobilers. Easy to get from the freeway. Great breakfast and lots of snowmobile parking. Also great restaraunt called Smileys, less than a mile away

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Best Western
Thank Brenda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded January 21, 2014

We are happy to hear that you've been so pleased with the Best Western chain!

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Reviewed January 14, 2014

I have stayed here multiple times for business. Always a good night sleep and rooms are always clean. Hotel bar is relaxing and is attached to Perkins so you can order food from bar. Most recent trip I had received an upgrade to a large room, much appreciated! The staff here is always going above and beyond to keep customers happy! Thanks alot!

Room Tip: Rooms "in the back of building" are quieter, further from highway, and no semi parking in...
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  • Stayed: January 2014, traveled on business
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Thank burnstad87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded January 16, 2014

Thank you for staying with us. We look forward to seeing you the next time you are in town!

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Reviewed January 12, 2014

Wonderful place to stay for a last minute unplanned overnight. Due to bad weather I wanted off the highway and someplace safe. BW Tomah was very welcoming and helped me with some extra amenities (like toothpaste!) since I hadn't planned on stopping. Attached Perkins was delicious for the included breakfast, and also enjoyed the drink ticket for 2 for 1 in the lounge. Bed was very comfortable, nice linens, decor - would recommend!

  • Stayed: January 2014, traveled solo
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Review collected in partnership with Best Western
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded January 14, 2014

We are honored that chose to stay with us, and were happy to provide you with comfortable accommodations and some relief from the bad driving conditions!

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Reviewed December 23, 2013

Was just here again last week. What the other reviewers have said is correct, they keep the heat turned WAY down in winter, the hallways are cold, the thermostat in the room was set to 64. When you come in from the cold you walk into a room that takes hours, to heat up enough to take your shoes off. It takes awhile to heat up all that concrete. It was that way last winter too. This is not a new issue. It's company policy. We probably wont stay here again because of this. This makes people uncomfortable. Turn the heat up.

Room Tip: Its a clean room. Just a cold building. They accept pets. Breakfast at Perkins is always good.
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  • Stayed: December 2013, traveled with family
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Thank simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded December 26, 2013

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be using the feedback you and other reviewers have given us regarding the cool temperatures in to ensure we offer a better experience for guests in the future. Unfortunately there is no heat in the hallways to our rooms; however, we will try to get into rooms that will be rented and bump the heat up before check in.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Additional Information about Best Western Tomah Hotel

Address: 1017 E McCoy Blvd, Hwy 21 and I-94, Tomah, WI 54660-3264 (Formerly BEST WESTERN Tomah Hotel)
Phone Number:
Location: United States > Wisconsin > Tomah
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Tomah
#4 Business Hotel in Tomah
Price Range: $100 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Tomah Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
The BEST WESTERN Tomah Hotel is conveniently located at Interstate 94 and Highway 21. Located midway between Chicago, Minneapolis and Milwaukee, the BEST WESTERN Tomah Hotel is a perfect destination for both corporate and leisure travelers. The BEST WESTERN Tomah Hotel features family dining at Perkins Restaurant and Bakery. Indoor and outdoor recreation include: a spacious pool, sauna, and whirlpool, fitness center, game and video arcade, fishing pond, volleyball court and a business center. Free wireless Internet. The BEST WESTERN Tomah Hotel is convenient to top companies such as Toro, Exopak, Caridinal IG, and Ocean Spray. This is the closest hotel for government travelers to Fort McCoy and Volk Field. ... more   less 
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Also Known As:
Best Western Tomah Hotel Tomah
Holiday Inn Tomah
Tomah Holiday Inn

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