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BEST WESTERN Tomah Hotel
Ranked #4 of 11 Hotels in Tomah
Certificate of Excellence
Kaukauna, Wisconsin
Level Contributor
5 reviews
4 hotel reviews
“Hotel Stay”
4 of 5 bubbles Reviewed November 12, 2013

We stayed at this hotel for a formal dine-out with my husband's company. The service and hotel accomodations were wonderful. However, the food served at the banquet hall was below average. We have stayed at this Best Western many times before; it is a lovely hotel. It would be great if the food better reflected the hotel's overall quality

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Claire K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at BEST WESTERN Tomah Hotel, responded to this review, November 20, 2013
We'd like to thank not only you for staying with us, but also your husband's company for hosting the dine-out here. We pride ourselves on our service and would like to apologize for the food not meeting the same standard as the rest of your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    96
    67
    32
    8
    8
See reviews for
74
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Wisconsin
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed November 3, 2013

My husband and I are not very picky about hotels. Our minimums are cleanliness, hot water and water pressure in the shower. One of our minimum requirements was met--cleanliness. By 9 AM, there was very little hot water. The water pressure in the shower was weak and the shower head needed replacement.

The furnishings were tired and the drapes dingy. When we arrived the refrigerator was wide open and not working. On my visit to the front desk. I had to get in line. Other guests had a range of other complaints: light bulbs burned out, fixtures with short circuits, unplugged TV's and lights. I must say that the front desk staff was cooperative.

The place was very noisy. Raucous laughing and yelling in the hallway at 2 AM.

Breakfast was free at the Perkins right next door. That is a step up from the carbohydrate heaven that characterizes most hotel breakfasts in hotels in this price range.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank ggbeaumont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at BEST WESTERN Tomah Hotel, responded to this review, November 20, 2013
On behalf of our entire staff, I would like to apologize for not exceeding your expectations. We hope that you willwith us again and give us another chance to provide you with the superior quality of stay that each of our guests deserve!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

Hotel had a beautiful lobby and the desk staff was wonderful. But be warned: Just because you get a non-smoking room does not mean it will NOT smell like smoke! Ours had obviously been smoked in quite recently. The room was mostly clean, however the wood furniture and lamps were quite dusty. There were also smeared dog nose prints on the window. They had obviously forgotten to wash that. Kinda gross. Rooms seemed a little high for the Tomah area, which doesn't have all that much going on.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at BEST WESTERN Tomah Hotel, responded to this review, October 21, 2013
We are so sorry that your stay was less than perfect. We strive for the utmost in cleanliness and we apologize that we were not able to follow through with that for you. We hope that you will give us another chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota City, Minnesota
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed October 7, 2013

We stayed for 3 nights the end of Sept for cranfest. Staff was VERY friendly and our room was very clean. Only down side was the noise. You could hear neighbors dogs barking threw out our stay and the last morning kids playing around. Not sure if Dogs are allowed in the rooms but it will keep me from staying here again. Also the toilet is very loud when flushed and the doors all slam shut so we constantly heard our neighbors door slamming a lot, I'm sure they heard ours slam too. Also they up the rates for cranfest AND then don't accept discounts like AAA or military discount during cranfest! Can you say GREEDY!!!!

  • Stayed September 2013, traveled with friends
    • Value
    • Service
Helpful?
Thank sarahrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at BEST WESTERN Tomah Hotel, responded to this review, October 8, 2013
We'd like to thank you for your business and we hope you had a wonderful time at the Cranfest! We take pride in our friendly, warm service and pet friendly policies. We'd like to apologize for the noise issues you experienced while you were here, there certainly is a lot of traffic in the hotel during special events.
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Aurora, United States
2 reviews
5 of 5 bubbles Reviewed October 7, 2013

This hotel should be the flagship of Best Western! Very nice hotel with exceptional amenities, pool, sauna, hot tub and fitness center. Phenmoinal free Perkins Breakfeast every morning, and the friendliest most knowledgeable staff I have had the pleasure of dealing with in a long time! I initially placed this review for an Omaha, NE property but they were not even close to this hotel. I would recommend this property to anyone staying in the area, they are pet friendly, kid friendly, and super accomadating to people stayin in this area. Desk staff has a wealth on knowledge of the area and are all eagerly willing to share their knowledge with guests! Convienetly attached Perkins rerstaurant and lounge make it a great place to stay night and day! Comfortable beds, clean rooms, and pet area were exceptional, as well as pool and spa. Thought I was staying in a 5 star hilton property and not a Best Western!

Room Tip: All rooms seemed greta to me
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at BEST WESTERN Tomah Hotel, responded to this review, October 8, 2013
We are so glad you enjoyed your stay and look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
River Falls
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 26, 2013

Excellent stay, very quiet with good breakfast facilities attached. Easy access from a major highway but far enough off for a quiet rest. I recommend a Best Western whenever I travel for business or pleasure.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Picton, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

booked room on line as part of driving vacation one day before; excellent room, all requests met, excellent check-in and departure. Didn't use all of the amenities (pool) so cannot comment.. Adjoining restaurant provides great food (pay menu)

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marjorie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara W, Front Office Manager at BEST WESTERN Tomah Hotel, responded to this review, September 18, 2013
We are so glad you enjoyed your stay!

We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Tomah Hotel

Property: BEST WESTERN Tomah Hotel
Address: 1017 E. McCoy Blvd., Hwy 21 and I-94, Tomah, WI 54660 (Formerly Holiday Inn - Tomah)
Phone Number:
Location: United States > Wisconsin > Tomah
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Tomah
#4 Business Hotel in Tomah
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Tomah Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
The BEST WESTERN Tomah Hotel is conveniently located at Interstate 94 and Highway 21. Located midway between Chicago, Minneapolis and Milwaukee, the BEST WESTERN Tomah Hotel is a perfect destination for both corporate and leisure travelers. The BEST WESTERN Tomah Hotel features family dining at Perkins Restaurant and Bakery. Indoor and outdoor recreation include: a spacious pool, sauna, and whirlpool, fitness center, game and video arcade, fishing pond, volleyball court and a business center. Free wireless Internet. The BEST WESTERN Tomah Hotel is convenient to top companies such as Toro, Exopak, Caridinal IG, and Ocean Spray. This is the closest hotel for government travelers to Fort McCoy and Volk Field. ... more   less 
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Also Known As:
Best Western Tomah Hotel Tomah
Holiday Inn Tomah
Tomah Holiday Inn

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