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Review of Quality Inn

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Quality Inn
Ranked #7 of 11 Hotels in Tomah
Certificate of Excellence
Mn
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Choose another”
Reviewed July 27, 2011

Location was great. The room was not. When we got to our room a note was in the key slot informing us that the carpet had been cleaned today and the floor may be slippery. The room smelled so we immediately turned on the AC for ventilation. We had to keep our shoes on the whole time because the carpet was wet not damp. If the air had been on all day the carpet may have been dry by 7pm when we checked in. I sat on one of the chairs at the table and they had been shampooed as well. No note about that just damp pants. There was a large area of mildew on the shower curtain, so I think maybe the dampness problem was more than carpet. The hotel was not full and yet we were put in a room with wet carpeting and weren't even informed by the front desk, just a note. I don't think that guest comfort is too important at this hotel. There was also a lot of noise from the hallways as well with a group of young girls running and calling to each other when we were trying to sleep.
There are many other choices in Tomah and we will be choosing another next time.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank amismom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
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    13
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
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English first
Colorado
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 27, 2011

I stayed at this hotel for one night betwen business trips. First impression: a sloppily-dressed associate who had me standing for 5 minutes while he organized cards of some sort before helping me. Then he checked me into my NON-smoking room, but when I got there, I didn't even need to open the door to know I wouldn't be staying there. It REAKED of smoke (Room 105). I went back to the desk and asked him when the hotel stopped allowing smoking - he said over one year ago. The room smelled like it was smoking yesterday! Then he put me in a second room that was marginally better. A third room was better and I gave up and stuck with it.

The hotel is noisy, but it does sit on a busy road. It definately needs to be renovated. But it provides all the things that other hotels of its class provide - a decent bed, a free hotel breakfast, and Wi-Fi. If you don't look too carefully, it will meet your needs. Just don't expect to be impressed.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank skyedobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minot, North Dakota
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 24, 2010

As Comfort Inns go, this one is barely okay...It is dated and worn in its decor and furnishings, and needs a total renovation...At the very least, it needs a thorough cleaning. Though the building has just 2 floors, there is no elevator, which can be a real problem when dealing with luggage, packages, kid's stuff, etc. I don't know how they get away with having no elevator...What about handicapped/wheelchair guests? I guess they're out of luck. As far as our room was concerned, when the maid cleaned our room after the last guest before us, she must have missed checking and cleaning the coffee maker, because it still had some coffee left in it...Ick. Also, and this is a biggie, when we were there, the building entrance door nearest our room, the rear entrance door, would not catch and lock unless pushed closed, which is a real security concern. I told the desk clerk about it when we checked in...She said she knew about it and that the maintenance guy was working on it (not that I could see, however), but the next morning when we checked out, it still had not been fixed...It had likely been left open like that all night long. This really bothered me, as anyone could have walked right into the hotel with the door ajar. Not good at all. The breakfast was nothing special...Pretty sparse. The only real plus was that the hotel itself is right off the interstate, and there are a number of restaurants and gas stations nearby, which is very convenient. All in all, if we are in Tomah again, we'll be staying somewhere else.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank magnolia627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomahCI_GM, Manager at Quality Inn, responded to this review, June 3, 2011
“Thank you for your feedback. I apologize you had a negative experience at our hotel and I want to assure you that these issues have been addressed! All of the entrance doors have new closure devices to ensure the safety of the guest. Guest satisfaction is our main priority and we are always looking for ways to improve as well as making sure any issues get resolved. We hope with our continued efforts to improve every stay for our guests, you will give the Comfort Inn another try if you find yourself in the Tomah area again.”
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 15, 2010

I did not enjoy my stay at all. the front desk staff was slow and rude, the room was not cleaned the way it should have been and the pool was small and crowded. I would not recommend anyone to stay here.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ameliaholtz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomahCI_GM, Manager at Quality Inn, responded to this review, June 3, 2011
“Thank you for your feedback. I apologize you had a negative experience at our hotel and I want to assure you that these issues have been addressed! The hotel has a new manager and many new staff members since your stay in 2009. Guest satisfaction is our main priority and we are always looking for ways to improve as well as making sure any issues get resolved. We hope with our continued efforts to improve every stay for our guests, you will stop in and see the improvements made and give the Comfort Inn another try if you find yourself in the Tomah area again.”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chico, California
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 26, 2010

Price was right, staff very friendly--loved the room! Nice and clean. Pool and hot tub were great! Would definitely recommend this place to others and would definitely stay there again. Easy to find and conveniently located.‎

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
66 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed February 24, 2010

Because of a snow storm, I wanted to stay overnight between Milwaukee and Minneapolis. I chose this Comfort Inn because of its location and my Choice Hotels Privileges membership. Will echo what others say: hotel chain provides a known quantity at a decent price, staff was friendly, and service was competent. My second-floor room seemed new/updated and there were no problems related to cleanliness or age. Staff was smart to have multiple large, hard-to-miss printouts notifying the pool and hot tub were not operating; I had no need/desire to use them, so this wasn't an issue.

Only minor ruffle was that it seemed the entirety of the hotel wanted to get on the road early, so the smallish breakfast area was crowded (most of which was associated with Fort McCoy) and there were no open tables at 6:30 a.m.

If you need them, several chain restaurants and a truck stop are within walking distance.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beloit Wi
2 reviews
Reviewed October 8, 2009

We stayed here for Cranberry Fest, first the staff were very friendly and helpful. We arrived early and they offered a place for me to change into warmer clothes since our room wasn't ready. After changing they said if we wanted to wait 15 minutes we could get in our room. The room was a mess...There was mold in the toilet in several spots, the shower needed to be cleaned there were brown water stains all over it. The room had toothpaste or something smashed into the carpet and the rug was filthy along the edges. I don't think the edges of the room have ever been vacuumed. This all for $174 which is about $100 more than a normal stay, just because Cranberry Fest was on. People stay away you can stay much cheaper at the Wisconsin Dells and it is only a 45 minute drive.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bankerpat52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 305 Wittig Rd, Tomah, WI 54660-3118 (Formerly Comfort Inn Tomah)
Phone Number:
Location: United States > Wisconsin > Tomah
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Tomah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
The Tomah Quality Inn(R) is conveniently located off Interstate 94, just three miles from Lake Tomah. This Tomah hotel is 10 minutes from Fort McCoy, Volk Field Air National Guard Base and the Bloyer Field Airport. Local attractions include the Hiawatha Golf Course, Holiday Lodge Golf Course and the Monroe County Fairgrounds, home to the annual Wisconsin Dairyland Super National Truck and Tractor Pull and the Monroe County Fair. ... more   less 
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Also Known As:
Comfort Inn Tomah
Tomah Comfort Inn

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