My boyfriend and I were coming through Superior and due to weather we stopped at Best Western Bridgeview Motor Inn and thankfully they had one room left. The young lady at the front desk that night was very nice and kind with us, however she knew nothing about the area and she was unsure of how to get anywhere.
After we checked in we went to our room we both walked in and loved what we saw lovely set up and clean. We both went to wash our hands and our bathroom sink clogged we let it sit see if it would go down. After about 10 minutes it didn't and we called front desk now around 12 midnight. About 5 minutes later a lady came to our door handed my boyfriend a clean plunger and said "Did you want to do it?" She didn't wait for an answer and she walked away. My boyfriend and I both work at hotels in Canada we were both taken back by how rude she was. We tried to get the sink to drain it never did so we gave up we have a picture it was disgusting.
We put in a wake up call but never heard from anyone. Come morning time I went to open the closet to use the iron and the door fell off and hit my shoulder.
Upon check out I let the gentlemen know all our issues and he apologized and gave us 10$ back from the 150$ we paid I was unimpressed and unsatisfied. Lack of knowledge in the area, lack of customer service and no one asked if there was anything they could have done better, NO UNDERSTANDING FROM STAFF.
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- Also Known As:
- Best Western Bridgeview Motor Hotel Superior
- Best Western Superior
- Superior Best Western