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“A decent place to stay”

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Holiday Inn Express Superior
Ranked #4 of 9 Hotels in Superior
Certificate of Excellence
Reviewed October 5, 2012

Spent a night at the Holiday Inn Express on October 2nd because I wasn't able to find a room in Duluth with the crowds up for the fall colors. I was greeted by a unfriendly employee; after looking at her name tag I noticed she was the manager. No personality, and made the comment that it was taking so long to check-in because I was a hour early for the "official check-in" time (I arrived at 2 p.m.). The room was very clean, and reasonable for the $119.00. The AC/heater was very noisy, and had to turn it off to fall asleep. The breakfast was good.
There isn't much around this hotel for restaurants besides Perkins and an Asian place.

  • Stayed: October 2012, traveled on business
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Thank jtdman37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Superior, responded to this reviewResponded October 23, 2012

Dear jtdman37,

Thank you for taking the time to post your comments. I'm glad you noticed the cleanliness of the room and liked our breakfast. Pleas accept my apologies for the unsatisfactory service you have received from one of our staff. Rest assured that your comments will be reviewed by our team and take actions accordingly. Additionally, thank you for letting me know about the air conditioning unit so we can ensure this is also addressed. We appreciate all guest feedback, and strive to provide excellent service to all of our guests.

Sincerely,

Karen G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 - 149 of 190 reviews

Reviewed September 28, 2012

I spent three nights at the Holiday Inn Express in Superior during a business trip in September 2012. My room was clean, pretty standard. Bed comfort was acceptable, with a good size flat screen television. Internet was kinda slow but free, and fast enough to do what is needed.

The location is okay, less than a block from Lake Superior and only a few blocks from UW Superior. Running, walking, and biking trails along the Lake are easily accessible.

The pool was pretty nice, which includes a hot tub.

The breakfast was disappointing. They have cereal and milk, and coffee. Those were fine. The donuts, breads, and muffins were low quality and tasted old, and the eggs and bacon were okay.

The staff was reasonably friendly and helpful.

I would stay at the Holiday Inn Express again, but come with modest expectations.

Room Tip: Ask for a room not near the elevators or ice machines. You can hear those running from the interior...
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  • Stayed: September 2012, traveled on business
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Thank JoshuaClements
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

I was impressed by the hotel's quality of service. The photos to this place does not do any justice. I stayed on the third floor with the view of the harbor and it was great. My only complaint is there are no microwaves and fridge in our room. If that doesn't bother you, then this complaint is minor. Overall I was very happy staying here. The distance is not that far from Duluth and it is right beside the main road going over the bridge.

The neighborhood seems dark and deserted but this hotel is located among residential properties. If you are lazy, there is a Perkins Restaurant within walking distance.

Room Tip: Try to get a room on the third floor facing the harbor.
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  • Stayed: September 2012, traveled with friends
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Thank tobascocat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

Our group really enjoyed the stay at Holiday Inn Express in Superior. We looked at a couple of different hotels and chose HIE even though it was a little more pricy than the others. The entry was clean and inviting and checkin was quick. Our room was clean, spacious and equiped with everything we needed for the night. The beds were comfortable and our pillows were labeled "soft" or "firm" which we thought was unusual but helpful. We have been greatly disappointed at other hotels but were extremely happy at this HIE. We would certainly stay here again. The "continental" breakfast was remarkable!! We enjoyed an extended selection of juice, coffee, milk, pancakes, muffins, biscuits and gravy, eggs, cereal - wow again more than the typical continental breakfast.

  • Stayed: September 2012, traveled with family
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1  Thank Alice A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

We recently stayed at Holiday Inn Express Superior and were well satisfied. VERY clean and comfortable. Staff were friendly and helpful. Computer available for guest use. Highly recommend.Is a jaunt to Duluth.

  • Stayed: August 2012, traveled with family
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1  Thank Janelle503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

We stay here very often and have never had a bad experience:) Modern yet cozy. Close to everything without the HUGE cost of taxs and hotel fees they have in Duluth. HUGE awesome breakfast. The jacuzzi rooms are the best in the area.Very affordabel. Really nice pool area too. We have 5 kids and large family. Perfect!

Room Tip: The jacuzzi rooms are huge apartment size with in closed whilrpool in private bathroom.
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  • Stayed: August 2012, traveled with family
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1  Thank HTayson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2012

I normally always choose a Holiday Inn Express, and chose this one for price and proximity to Duluth. The bridge from Superior to Duluth was closed in the "to Duluth" direction, but the detour was clearly marked and truly not that much further. Our second floor room was clean and brights and on the "lake" side, but unfortunately, the large remodeling dumpster was exactly under our window and the view was not pleasant. The staff was friendly and welcoming and the breakfast was good, but the dining area was not as clean as we usually see at a HIE.

Stayed: August 2012, traveled with friends
1  Thank mjonairn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Superior

Address: 303 2nd Ave E, Superior, WI 54880-3045
Phone Number:
Location: United States > Wisconsin > Superior
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Superior
Price Range: $98 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Superior 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Superior is located 1/2 block off HWY 53 on Second Avenue East. Near Barker's Island. 1 block West of Hwy 2. Hotel features include complimentary continental breakfast and free local phone calls. Visit Superior, WI and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Superior Hotel Superior
Holiday Inn Superior

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