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Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI
Ranked #1 of 4 Hotels in Sturtevant
Certificate of Excellence
Reviewed August 16, 2014

This is a clean, quiet, affordable stay for anyone who wants to be out of the hustle-bustle of Milwaukee. Front desk staff was always friendly and housekeeping staff was extremely accommodating. Do not count on the included breakfast being anything more than mediocre. The scrambled eggs were inedible. Fortunately, other options were available to get us out the door. Only one elevator so there could be minor waits if the hotel is full. Interstate location was not a noise problem and very convenient for side trips. O'Hare's under an hour away but beware that access is through toll roads.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Guest Relations Manager at Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI, responded to this reviewResponded September 4, 2014

Sheila B,

Thank you for sharing your experience on TripAdvisor! We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased to know that you enjoyed our convenient location and the accommodations offered. If you have any future concerns please do not hesitate to give us a call. We hope to see you again in the near future!

In Best Regards,

Sandy Gallagher
Guest Service Manager
Holiday Inn Express Racine

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112 - 118 of 177 reviews

Reviewed August 12, 2014 via mobile

You always know what your getting with Holiday inn- no complaints whatsoever. Best for a quick stop over. Staff was outstanding. La Quinta could take a lesson in hospitality and cleaning. Pool was busy but clean. Only concern was group of guys drinking beer in the parking lot but they seemed basically respectful of others.

Stayed: August 2014
1  Thank scargo1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Guest Relations Manager at Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI, responded to this reviewResponded September 4, 2014

jalerock,

Thank you for staying with the Holiday Inn Express in Racine/Sturtevant! Our staff members try their hardest to keep you and all of our guests as comfortable as possible. Again, thank you very much for staying with us. We hope to see you again soon!

In Best Regards,

Sandy Gallagher
Guest Service Manager
Holiday Inn Express Racine

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Reviewed August 11, 2014

We stayed for 2 nights. Check in was easy and the staff very friendly and informative. Checked into our room - 2 Queens, Clean, and very roomy. Plenty of room for a family with children. Pool looked nice, didn't use it, but the hallway did NOT smell from chlorine, which is a good sign. On Saturday, went to the vending machine which required smaller bills - went to the front desk and asked for change for a $20. The front desk didn't have it. The Staff was very apologetic and although we said not to worry about it, "Karen" left the building and went and got change. I have to say, I've stayed in some high end hotels, and never had a staff member go above and beyond like that for me. It may seem silly to some, but it was well appreciated. All of the staff that we had the pleasure of meeting were awesome. Unfortunately, I can't remember all the names, but Sandy, Karen, Josh, the cleaning staff, down to the guy who was picking up butts in the parking lot, all of them, go out of their way to make your stay as comfortable as possible.

Hotel was a bit humid in the common areas. Could use a bit more air circulation; and
The beds are on the harder side. (personal preference) I like a pillow top with a bit of cush!

All in all we had a great time and we will be staying there again next year on our way to the Fair!

  • Stayed: August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Manager at Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI, responded to this reviewResponded August 20, 2014

Julie M,

Thank you so much for taking your time to provide us with your candid feedback about your recent stay in the Sturtevant/Racine area. Our staff here strives for excellence in guest service. We are very happy you were satisfied with your stay, and that the staff surely helped. Karen and Josh are an important asset to our team. Thank you for your exceptionally wonderful comments on our hotel and staff. We will see you again on your next visit to the fair!

In Best Regards,

Sandy Gallagher
Guest Service Manager
Holiday Inn Express Racine

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Reviewed July 30, 2014

The hotel is the standard HIExpress. A little older than some, but all else is on a par with others in the chain. The staff is very friendly and accommodating. Rooms clean and fitted with typical chain furnishings. Pool clean and not crowded. The location, very close to the interstate, is surprisingly quiet. That said, it is a very, very busy hotel and can command higher rates than you might think it otherwise deserves. Bus loads stay here. I would stay here again if the rates were good.

Stayed: June 2014, traveled with family
Thank maggieMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Guest Relations Manager at Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI, responded to this reviewResponded August 5, 2014

maggieMD,

Thank you for staying at the Holiday Inn Express in Sturtevant/Racine area for your accommodations. As we are right off Interstate 94, it makes it easier for our guests to get off and on for your traveling. Although this year is a little tougher than other years since our exit is closed off for construction. (Detour off Exit 335) Our property may be a little older than others. We are slowly changing our furnishings starting with our breakfast area. We now have granite tables, next will be our breakfast chairs. Eventually we will get into our guest rooms to make your nights stay more comfortably and enjoyable. Thank you for choosing our hotel for your stay. It means a lot when our service is up to your standard as well as the cleanliness of our rooms.

In Best Regards,

Sandy Gallagher
Guest Service Manager
Holiday Inn Express Racine

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Reviewed July 22, 2014

We stayed here for a one night stay on our way to Chicago. The hotel was is a good, safe location right off of the freeway. It is in a very quiet location with a nice size parking lot; we did not hear anything all night. The hotel was clean! The hotel did seem to be older, but it had been updated and was clean. The swimming pool was clean as well with clear water and was a good size indoor pool. Our kids really enjoyed swimming in the pool! The breakfast was good as well! We really like the Holiday Inn Express cinnamon rolls!! I would recommend this hotel!

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank GreatFamilyTime5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Manager at Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI, responded to this reviewResponded July 23, 2014

GreatFamilyTime5,

Thank you for choosing the Holiday Inn Express for your accommodation needs during your visit in Sturtevant/Racine. I am delighted to hear you enjoyed our delicious complimentary hot breakfast and that your children had a wonderful time using our swimming pool. We train our housekeepers to have the cleanest rooms and are inspected carefully on a daily basis. We appreciate and value your feedback. Thank you for taking your time to review our property. We hope to see you back soon!


Sandy Gallagher
Guest Services Manager
Holiday Inn Express Racine

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Reviewed June 16, 2014

Didn't get to the inn until after 3 am and was greeted by Eric and Josh. Both of them were great and very helpful. Signed me up for the membership so we didn't have to check out until 2 pm, which was helpful so I could get a good night's rest. Will definitely come again when I'm in the area next.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank seananagins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Manager at Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI, responded to this reviewResponded July 23, 2014

Seanabagins,

We are so glad you had a pleasant stay with us, as you arrived early in the morning. Eric and Josh both are great assets to our hotel. We preach service to be #1. It is great to hear you became an IHG Rewards Club Member, which allows our guest to sleep in and receive a late check-out. We can't wait to see you the next time you arrive in the Sturtevant/Racine area.

Sandy Gallagher
Guest Service Manager
Holiday Inn Express Racine

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Reviewed April 28, 2014

I originally booked the days inn for a week that shares the parking lot. I was disappointed with the service, rooms, cleanliness, and wifi to the point I left. After walking into the holiday inn I was greeted with a friendly smile and warm welcome. I was shown the rooms upon request and sold by the updated breakfast that is offered. This felt like a modern hotel and I recommend this to any traveller.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank JamesHJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... R, Director of Sales at Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI, responded to this reviewResponded April 30, 2014

Rocketman2121,

We want to thank you for choosing our hotel to be your home away from home for 2 months, we are so glad that we could make your stay comfortable and enjoyable while you were here with us. It is fantastic to hear that Karen, Sandy and Rosary were able to give you great customer service and show you the Holiday Inn Express experience. All three of them are value members of our team and are contributing so much to make our hotel # 1. We hope to see you again soon and thank your loyalty to the Holiday Inn Express brand.

Grant Essad
Director of Sales
Holiday Inn Express Racine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI

Address: 13339 Hospitality Court, Sturtevant, WI 53177
Phone Number:
Location: United States > Wisconsin > Sturtevant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Sturtevant
Price Range: $94 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Mt. Pleasant-Racine West, WI 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Stay less than 10 minutes from downtown Racine when you choose the Country Inn & Suites By Carlson®, Mt. Pleasant-Racine West, WI as your relaxation destination. Our Sturtevant location off I-94 is the ideal launching pad for attending business meetings at nearby Case New Holland (CNH) and Bombardier Recreational Products (BRP) or for making memories at the lakefront Racine Zoo. Six Flags Great America and Miller Park, home of the Milwaukee Brewers, lie just 30 minutes away, and General Mitchell International Airport (MKE) is less than 20 minutes away. To help you wind down after your flight or visiting local attractions, we offer an indoor heated pool, a hot tub and a fitness center with equipment that enables you to experience a full-body workout. You can also enjoy a free hot breakfast every morning and a room with HBO every night. ... more   less 
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Also Known As:
Holiday Inn Express Racine (i-94 @ Exit 333) Hotel Sturtevant
Holiday Inn Sturtevant
Sturtevant Holiday Inn
Holiday Inn Racine

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