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Traveler rating
148
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40
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Reviewed 4 weeks ago

I was disappointed with my stay this time in the duplex. It was not clean or stacked properly. I have stayed in the park models in the past & I was very satisfied with the accommodations but not this time.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank elaineleon511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2019

It was a very nice campground. It had all the amenities you would need. Lots of shady spots to park your Travel Trailer and the staff was all very nice. We rode our bikes to Potowanimi state park as well as downtown Sturgeons Bay.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank GG G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2019

Nice peaceful place to camp, close to many attractions and visitor destinations in Door County but still enough off the beaten path to be nice and quiet, at least usually. Tends to be full on summer weekends, so definitely busier then, but the weekdays are great :-)

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BarbG_BD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2019

My family has been a dedicated customer of the fall “Pay & Stay” for over 10 years. The campground is beautiful & well-maintained, utilities are always in working order - we literally have had no complaints up until now about anything. However, we have very recently been disappointed with some of the management staff in booking a site for fall of 2020.

It has been a policy of Tranquil Timbers that they wait to take Pay & Stay reservations for the next year until after Labor Day weekend. My family has a particular site that is preferable to others due to its location & that it is partially wooded. Last year, another dedicated Pay & Stay customer reserved that site before we could. Though disappointed, we were happy to be able to still take advantage of the fall Pay & Stay camping using another site close by, & understood that the campground had to adhere to certain rules in order to be fair in regards to booking. We were told to call immediately after Labor Day in order to have a good chance at reserving our previous preferred site for next year.

However, upon calling the campground to reserve that site right away the first thing in the morning, as advised by management per their rules for next year booking, we were informed that our preferred site was yet again booked by the other Pay & Stay party - not because they had beat us through the office door the day after Labor Day, but because management had to agreed to let them book days beforehand when that party had checked in for Labor Day weekend.

As dedicated customers of this campground for well over a decade and because of the accommodating service we have received in the past, this was highly disappointing. I understand that this complaint may seem trivial & petty, but as repeat customers year after year, and with fall camping at Tranquil Timbers being a true highlight of my family’s year, it has made us feel as though our business wasn’t as valued as the other party’s. With total understanding that rules must be established in order to maintain fairness, we only wish that those rules had been applied to everyone in booking sites for future stays.

Date of stay: September 2019
Trip type: Traveled with family
Thank Becky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2019

Had a great time here! Kids enjoyed playing with the other kids around. Pool could have been a little warmer however it was really overcast... Lots of wood options nearby. Was quiet at a decent time as well. Thank you!

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bmas1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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