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“"I'm sorry"”
Review of Angelini's - CLOSED

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Angelini's
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed July 18, 2014 via mobile

We came after looking through the positive trip advisor comments. This place was not what people described! Every table around us got free drinks because the wait staff was "sorry" for everything they messed up. This was a huge disappointment and the longest wait of my life for food, one hour! Although the resturant itself was cute the atmosphere was awkard with numerous conversations taking place about the wait and service.

2  Thank Nikki T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (38)
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3 - 7 of 38 reviews

Reviewed July 17, 2014 via mobile

This place was great. We had a large group and every was pleased with their meal. Food was slow to come out compared to some restaurants, but it was well worth the wait. Zoë was our waitress and was great. Definitely recommend for anyone not in an rush and can enjoy their meal.

Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014

Local place downtown, SUPER sweet people. Very nice menu and fairly priced, quite little location. I suggest trying the pizza it was wonderful.

Thank Balucanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

Last night 3 families(16 people in total) had reservations at Angelini's Restaurant in Onalaska... We needed one extra chair to accommodate our large party, only to be told NO! They told us they didn't have any extra chairs and were not allowed to ask any tables around us for a chair. We then asked the owner if they wanted us to leave since one person wouldn't be able to sit at our table for dinner. The owner looked at us and said, "Do what you need to do..." and walked away without even looking at us or apologizing! So, all 16 of us stood up and walked out of the dining room with other patrons looking dumbfounded as to what was going on...

This isn't the first time I have heard of Angelini's HORRIBLE customer service... Angelini's original restaurant was in Sparta and after it closed, moved to Onalaska. You would think Angelini's would be trying harder to keep their doors open especially with all of the stories I have heard about poor customer service! I am a HUGE supporter of local business BUT you just lost tremendous business to families that live right in your community!

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Thank Kari W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013 via mobile

Had a salad that was just OK, lettuce, tomato, black olives, some sliced meat, seemed to be lacking.
Had eggplant parmigiana that was quite good and heard other patrons commenting on how good the pizza is. We did have excellent service first with a young lady then with a more experienced server who was very friendly and attentive. Had a reasonably priced wine that was good.

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Thank Hinsdalejoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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