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Country House Resort
Ranked #1 of 17 Hotels in Sister Bay
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 15, 2013

The title describes the proerty as well as the guests. As i was lugging a suitcase up the stairs, one of the young female employees about to clean a room offered to help me with the suitcase. The front desk delivered an iron and ironing board to our room within minutes of requesting it. They were super accommodating and friendly. The grounds are ample and welcoming with several choices of where to sit and relax.The room was too dark for my light-loving husband but I found no fault with the room. It took me a while to discover that there was a refrigerator in the cabinet under the tv. I really appreciated the reservation process. I needed to cancel part of our reservation 16 days before, and there was no glitch.

  • Stayed: August 2013, traveled as a couple
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2  Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZC101, Owner at Country House Resort, responded to this reviewResponded August 23, 2013

Thank you for taking the time to review our property. We are very glad you enjoyed your stay and pleased to hear that our staff took good care of you. Like most small, independent properties we rely on a small group of great staff to wear many hats. It means a great deal to them when their efforts are recognized. Thank you for doing so and we look forward to seeing you again soon.

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Reviews (401)
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207 - 213 of 401 reviews

Reviewed August 12, 2013

We stayed here with friends for 3 nights in early August, our friends have stayed several times before but it was a first for us. We loved it, so peaceful, so relaxing and the walk through the woods to the town of Sister Bay was so pleasant. We loved the gardens and our room overlooked the Lake and gardens, we used the balcony to have an early evening drink on and just lapped up the peace and quiet. I am never keen on help yourself breakfast, the thought of other people handling my bagel is too much but this time food was well covered and all seemed very fresh and clean, just loved the Door County Cherries and Yoghurt......... not too much variety over the three days but a good choice for a continental breakfast. Would recommend this hotel for a peaceful getaway, and for just chillin" Very good restaurants within walking distance if you are up to a 15min walk each way.

Room Tip: Choose a second floor room with a balcony overlooking the lake and gardens,
  • Stayed: August 2013, traveled with friends
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2  Thank Gill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZC101, Owner at Country House Resort, responded to this reviewResponded August 23, 2013

Thank you for your review of our property. We are so pleased that your friends introduced you to the Country House. Over 60% of our guests are repeats or referrals from repeat guests. It is such an important part of our business and the best advertising possible! We hope like your friends you will return to stay with us often. Thank you again.

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Reviewed August 11, 2013

I didn't have much time to check this place out before I booked it and just trusted the reviews of TripAdvisor. Boy was I disappointed. Once I checked in I immediately wanted to leave but they would not refund our money. It was to be a very special birthday for my mother and I thought I was taking her to a rather nice hotel. We paid almost $400 a night for the suite so I thought we'd have an upscale room. This was like a place in the northern woods - basic comforts but nothing special. It was clean enough but the decor was dated - it was the kind of place you walk into and you want to walk right back out. We couldn't eat much of the breakfast. The only fruit was green bananas and cherries. I was hoping for something healthy and there was very little that was healthy. For the money I paid I cannot recommend this place and will not be returning.

  • Stayed: July 2013, traveled with family
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3  Thank Mollsker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZC101, Owner at Country House Resort, responded to this reviewResponded August 12, 2013

I am so very sorry that you were disappointed in your stay at our property. Our family and staff take great pride in the resort and make every effort to meet and exceed guest expectations. Unfortunately we are unable to determine any further information about your stay. We sincerely hope that any guest with concerns will speak directly to our staff, or manager Amy, so that we may have the opportunity to address any concerns immediately. It is true that guests are responsible for their entire stay as booked however if someone is unhappy with their accommodations our manager will work to find an acceptable solution.

It sounds as though you stayed in one of our suites of some type. The suites were built in the 1990's and the furniture is not new but we continually work to update our accommodations including flat screen TVs, Blu-ray players, high quality linens...Our secluded, water view location sets us apart from other resorts in the area.

We feel terrible that we did not meet your expectations and failed to deliver a special memory for your mother's Birthday. We would sincerely appreciate it if you would contact the resort directly and speak with Amy to share more details about your concerns.

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Reviewed August 8, 2013

The Country House resort is not in the middle of the action in Door county, nor is this the place to stay if you're looking for the kind of restaurants and nightlife that you'd find further south -- but this would be the place I'd return to for a great relaxing week or weekend in Door county. Friendly, well run, not too expensive with everything that you could want. If you stay here, do expect that the average age of the guests is about sixty or so, but you'll have the run of the grounds, particularly the gorgeous dock on the lake which you can have to yourself - they have some canoes there, but I'm not sure how well they might do. Definitely go for the waterview suites, and I would request second floor - the balconies are amazing. They have bikes for going into town, but it is at the top of the hill going to town, and you won't be able to make it to the state park on these ... and do know that dogs are allowed here, and people do bring them.

Room Tip: As above - you have to go for the waterview. No question.
  • Stayed: May 2013, traveled as a couple
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2  Thank steven s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZC101, Owner at Country House Resort, responded to this reviewResponded August 12, 2013

Thank you for taking the time to post a review of our property. We are so glad that you enjoyed your stay. We do strive to maintain a quiet, relaxing atmosphere for our guests of all ages. Sister Bay is located about half way up the northern portion of the Door County Peninsula and is the largest community north of Sturgeon Bay so there lots of shops, restaurants... We do accommodate dogs in designated dog friendly rooms but ask that dogs never be left unattended in rooms to insure a peaceful atmosphere for all of our guests. The bikes, row boats, kayak and hiking trail provide plenty of exercise for guest of all ages. :) Thank you and we hope to see you again soon.

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Reviewed August 1, 2013

I stayed in the Carriage House over the garage and my room included a fabulous big Jacuzzi tub. The balcony was the perfect size for morning coffee and water view. Private shoreline just begs for a game of fetch and with an outside dog wash area, no need to worry about bringing back a dirty dog to your pet-friendly room. There is so much care gone in to their pet amenities, they even provide sheets to cover the furniture if your Fido loves to make himself at home. There is so much to see and do in Door County but its hard to break away from this resort surrounded by trails and places to picnic. Dog mascot Riley has a list of pet-friendly places on their website.

Room Tip: Be sure to mention you are traveling with Fido and ask about pet fee.
  • Stayed: June 2013, traveled solo
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4  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZC101, Owner at Country House Resort, responded to this reviewResponded August 2, 2013

Thank you for your review. We are so glad that you and your "Fido" enjoyed the Country House and your stay in the Carriage House. My parent's travels with Riley were our inspiration for providing an upscale resort experience that not only allows but welcomes well mannered and discriminating dogs :) We hope to see you again on future visits to Door County.

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Reviewed July 31, 2013

We have stayed in several inns, resorts and hotels in Egg Harbor and Fish Creek. This was our first stay in Sister Bay and we used Trip Advisor to choose Country House Resort. The wonderful reviews are CORRECT! The grounds are amazing. The flowers, fountains, lighting...just beautiful. We found a new place to sit and have coffee each morning and a glass of wine each night. The buildings are well maintained. Our room was VERY CLEAN! Extremely comfortable mattresses, modern bedding, plenty of pillows. Great balcony with a gorgeous view of the bay. Very quiet despite being busy when we stayed. The breakfast was wonderful...lots of choices...all delicious. Access to a great shoreline walking trail that goes all the way to town. The staff was very friendly, accommodating and helpful! This will now be our "go to" place to stay in Door County!

  • Stayed: July 2013, traveled as a couple
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1  Thank schnig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZC101, Owner at Country House Resort, responded to this reviewResponded August 2, 2013

Thank you so very much for taking the time to post a review of our property. We know how important this information is to other travelers. We are very pleased that you found us on TripAdvisor and chose to stay with us in Sister Bay. Our staff works extremely hard and takes great pride in all areas of the resort; housekeeping, breakfast and grounds. We are so happy that you enjoyed our property and the peaceful location and amenities we provide. Repeat guests are our greatest reward and we are honored to be your new "go to" property in Door County.

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Reviewed July 30, 2013

My mom and I stayed at the Country House Resort last year and loved the view, pool, hot-tub, grounds, etc. We did our best to overlook the sticky refrigerator door and cabinet and the old/dim lighting in the bathroom area (maybe they were just busier than usual?). We visit Door County every year and we decided to stay at Country House again this year for one evening of our weekend trip as we made our way up the peninsula.
We came into the room and there was dust everywhere--around the TV, in the nightstand shelving, the lamp bases; the coffee maker was not properly cleaned, the ice bucket had caked on food on top of it, and we found a cracker under one of the nightstands. I decided to use my nighttime flashlight to see what else I was going to be sleeping in. I pulled the mattress back to see what it looked like under it and there was hair, dust bunnies, and some dead bugs. I called down to the front desk before we moved in our stuff. I told them that for $180/night, this level of cleanliness did not meet our expectations.
Art agreed that it does not meet their expectations either and he said someone would be right up. We waited about 20 minutes, got a phone call saying the manager would come up. 10 minutes later, a housekeeper came in (don't know if it was a manager or not). She came in, apologized, but we had to point everything out (this is where better lighting would come in!). When she left, there was still dust on the TV/base, she did take the coffee maker out to clean, but when it was returned it was still dirty around the rim. When we showed her the dirt, dust, debris under the head of the mattress, she said she doesn't normally move the mattress so she wouldn't have seen it. WHAT? Do they not change the bedskirts from time to time? Don't they move the mattress a bit to put new sheets on? And, yes, the fridge doors on the outside and cabinet were dirty/sticky again this year. We were not offered any compensation (I expected something nominal for the waste of time and inconvenience).
Such a shame, because the grounds are gorgeous and they could be the best hotel out there, but on rainy days (as ours was) we spent a few more hours in the hotel room than normal and it was NOT up to par for the price.
In addition, upon leaving, we went in for the lovely spread of the complimentary breakfast. However, the gal who was in charge of food had a heavy/phlegm cough--we decided to skip it.
All in all, they need to set better standards for their cleaning staff and lower the price per night due to older rooms, lighting, and indoor amenities. There are better hotels in the area that take the time to be sure every nook and cranny of rooms are clean (not just rush-surface clean), still have nice views, and are more updated in the rooms (to their credit, they did paint the doors--last year they were pretty scratched up).
I rated it "Average" due to the beautiful and charming property, but downgraded due to the aforementioned items. For the price, we expect better. They need to either lower the price, or upgrade and keep it cleaner.

Room Tip: Choose second floor closer to main house--the further away from the main house, the taller the trees...
  • Stayed: July 2013, traveled with family
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2  Thank Love2TravelWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZC101, Manager at Country House Resort, responded to this reviewResponded July 31, 2013

We are so very sorry that you were disappointed on your recent stay with us. We work extremely hard to provide each guest with an outstanding experience and take great pride in maintaining very high housekeeping standards. It is true that deep cleaning which involves moving furniture is done in the spring and fall however items such as the fridge and coffee maker should be spotless at all times. We will make sure to review and remind all of our staff of our high cleaning standards. I sincerely apologize for the issues you encountered.

We are pleased that you enjoyed the view and location. We would appreciate another opportunity to demonstrate the high standards we strive to provide all of our guests. Please consider us again on your future visits to Door County.

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Additional Information about Country House Resort

Address: 2468 Sunnyside Rd, Sister Bay, WI 54234-9163
Phone Number:
Location: United States > Wisconsin > Door County > Sister Bay
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sister Bay
#3 Romantic Hotel in Sister Bay
Price Range: $93 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Country House Resort 2*
Number of rooms: 46
Official Description (provided by the hotel):
Enjoy a quiet, relaxing getaway at this adult only (children 13 years and older), waterfront resort. Close to everything, yet away from it all. 46 rooms and suites, most with private water view balconies overlooking the rolling bluff, bay, fountains and gardens. Accommodations available with in-room whirlpools and gas fireplaces. Complimentary bikes, kayaks, tennis and a European style continental breakfast buffet (May-Oct). Amenities include heated outdoor pool, outdoor whirlpool, fire table, fishing dock and shoreline nature trail. Reservations for designated dog friendly rooms must be made by calling the resort directly. No online reservations that include a dog. See our website for our complete Dog Policy. ... more   less 
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Also Known As:
Country House Hotel Sister Bay
Country Hotel Sister Bay
Country House Resort Sister Bay, Door County, WI

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