This has been the third year that we've gone to Blue harbor for a pleasure vacation. In the past we have been extremely satisfied - until this trip... first, there was a used towel on the floor behind the bathroom door when we arrived. Perhaps I should have asked for another room right then and there. There was debris (goldfish crackers and coffee container lids under the sofa... the pull-out was full of crumbs when we opened the pull-out... there was either dried blood or feces on the underside of the bedspread... my daughter found a used band-aid stuck to the wall above her head (we stayed in an Aquarium Suite) at first we thought was part of the decor, but it was a real used band-aid... this morning I went for a mug for a cup of coffee and dang if there wasn't a ring around the inside of the mug!!! Checked the remaining three and they all were dirty - not dust - but dirty - used!!! I turned in my three room keys with a host of items found through-out the room as I told them I will never be back. They were 'sorry' for our dissatisfaction.
Okay - that's the room... head to the pool area. I've always been impressed - that failed this trip also - the wad of gum sitting on the ledge of the hot tub when we arrived on Tuesday was still sitting there when left today (Thursday).
Now head to their sweet shop - I always treat the kids to ice cream - still no complaints with that, however, they have a pastry case and I witnessed a bug, whether ant, small fly, what have you crawling on a croissant.
Lastly amenities... can't swim forever. But don't go looking for the arcade - it's been closed since May 9th "until further notice" - but you don't find that out until you take a walk through the pool and up the stairs and read the sign on the door. So we thought we'd give the 'Crew Club' a chance... that was closed also - not sure what hours they are operating - best catch them at one of their events out side.
All in all - they lost a repeat customer.
- Official Description (provided by the hotel):
- Blue Harbor is the largest resort on Lake Michigan. We are located in charming downtown Sheboygan. We have multiple restaurants, lounges, conference space, a spa and an indoor water park. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire and Orbitz so you can book your Blue Harbor Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Blue Harbor Sheboygan
- Blue Harbor Hotel Sheboygan