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“The best staff”

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Best Western Plus Wausau-Rothschild Hotel
Ranked #1 of 6 Hotels in Rothschild
Certificate of Excellence
Detroit, Michigan
Level 5 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“The best staff”
Reviewed September 8, 2012

I really love this hotel. To me this is a classic "up north" hotel where the staff really cares about every customer and does everything they can to make every stay successful.

Rooms: The rooms are spacious and clean. They have a nice kitchenette and big comfortable beds. I also love to nap in the leather chair in the room as well.

Extras:
1. Borrow a movie. They have a whole list of movies you can borrow for free at the front desk and watch in your room.
2. Outdoor BBQ. They have a BBQ out back that you can use for free. Just ask the front desk for utensils.
3. Pantry. It is nice to have a place in the lobby to purchase a little snack or treat. The prices are also reasonable.

I love staying at this hotel. Everyone is so nice and the hotel is clean. I will return to the hotel and I recommend this to everyone.

  • Stayed April 2012, traveled on business
    • Value
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Helpful?
Thank souixtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekka S, General Manager at Best Western Plus Wausau-Rothschild Hotel, responded to this review, October 15, 2012
We're so glad that you enjoyed your stay with us and plan to return again. If there's anything that we can do for you when you return please let us know!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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171 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Wisconsin
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2012

Pros - the staff was extremely kind and helpful! Anything that was needed was provided with a smile:). The kitchen was a definite plus; particularly in light of the fact that there was no complimentary breakfast. The one-bedroom suite with the living room offered enough room for a family and the dog:)

Cons - While I know this is a pet-friendly property (in fact, we brought our dog along), it is not as clean as others we've stayed in. When my daughter pulled out the sleeper sofa, we had to wipe it down with multiple wet paper towels to get all the hair and dirt off of it. I placed the towels in a baggie and discreetly showed it to the front desk. They smiled and threw them away. Each day, at the entrance to the hotel, the garbage can was overflowing with beer and soda cans/bottles and cigarette butts were all around. The same was true of the gazebo/grill area. I had to ask for the over-flowing garbage to be picked up (which they promptly did:) and the leftover food to be swept away.

If you're planning to stay here, be aware that they offer weekly (not daily) housekeeping as a standard. I had to empty our own garbage daily, and if you wanted fresh linens, you needed to take the used ones to the front desk for an exchange. Not a really big deal, but just an FYI...

With so many options available for various properties, we probably would not return to this one.

  • Stayed July 2012, traveled with family
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Helpful?
Thank mom2maddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oriole54499, General Manager at Best Western Plus Wausau-Rothschild Hotel, responded to this review, July 25, 2012
Thank you for your review and we do appreciate your feedback. I apologize for any of the inconveniences that you had throughout your stay and I want you to know that we are using this information to better the services at the hotel. We have just this week hired on addition staff to be able to help with emptying garbages and keeping up the cleaniness of the hotel for busy weekends like the time that you were just here.
Again I appreciate your feedback and we hope that you will keep us in mind for the next time that you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 21, 2012

My co-worker observed that the rooms here are slightly smaller (narrower) than average, but that only matters if you're trying to cram a family of 5 into one room. (If you're a romantic couple or a business traveler who wants to *avoid* having a family of 5 sleeping next door, then this is the perfect place to stay.) Staff was pleasant. Room was perfect: immaculately clean and with up-to-date amenities. Sofa, desk, new TV, working WiFi. Sound proof. Wall-control electronic thermostat. Full-sized refrigerator, stove, and microwave with a free bag of unpopped popcorn inside. (Nice touch!) This place is what I look for in any hotel. I would (will) absolutely stay here again.

  • Stayed June 2012, traveled on business
    • Value
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Helpful?
Thank MadTownMeanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 26, 2012

Room was very pleasant. Very clean. Has full size frig, (small kitchenette). They even give you a bag of popcorn for the microwave. We have stayed there before and would stay again.

  • Stayed March 2012, traveled on business
    • Value
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Helpful?
Thank travelingnuts2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mom in illinois
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 12, 2012

We needed to be in the area for a family reunion and my husband found this hotel. We have 3 children and often look for hotels that have suites or a separate bedroom as they offer more space. What a pleasant surprise this hotel was! VERY clean. We had a full kitchen (stove, microwave, large fridge/freezer, dishes, etc.) in our 1 bedroom suite, a quite comfortable pull out queen sofa, and we requested a roll away bed. There was still enough room to walk around in the space. Big closets, free washer/dryer (although you would have to buy your own soap), nice TV's/DVD player, did I mention VERY clean? Also, the staff was very friendly and efficient and even called up to our room shortly after we checked in to make sure all was well and that we received the roll away we requested. When we have to travel this way again we will definitely consider this hotel. The only drawback and sometimes a deal breaker---No Pool. Since we were only there 1 night and we had other plans not a big deal, but could be a problem for future stays. Although it is literally right across the street from a large indoor waterpark where we understand you can buy a day pass to play in their pools.

  • Stayed December 2011, traveled with family
    • Value
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Helpful?
Thank tschin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WI
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 9, 2012

Really nice place and friendly staff. Like having your own little apartment where you can cook your own food and kick back at the end of the day. Quiet location away from the highway and traffic but close enough to get to everything easy.

Room Tip: They are all good from what I could tell.
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  • Stayed December 2011, traveled on business
    • Value
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Helpful?
Thank glrbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level 5 Contributor
81 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 25, 2011

My fiance and I stayed for 2 weeks - a very long time - and we only got our room cleaned twice. The sheets and bedding were not changed, and neither were the towels. We had to go down and get extra supplies on an almost daily basis. To make matters worse, when they did clean, they didn't change the sheets! There was food crumbs and god knows what else in our bed. We went down to complain and the guy at the front desk acted as if he had heard it all before, and gave us new sheets that we had to put on ourselves. They only clean once a week, which is utterly bizarre, because even the cheapest places will clean daily. It was disgusting, and I would NOT reccomend this place to anyone. Who knows how often they REALLY change the sheets and just pretend to. I don't know, I was very disappointed. It would be a nice place if the staff would actually do their jobs. The room was nice though, better than most. Just wish it were clean.

  • Stayed August 2011, traveled as a couple
    • Value
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Helpful?
Thank Angie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Wausau-Rothschild Hotel

Property: Best Western Plus Wausau-Rothschild Hotel
Address: 803 W Industrial Park Avenue, Rothschild, WI 54474
Phone Number:
Location: United States > Wisconsin > Rothschild
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Rothschild
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Wausau-Rothschild Hotel 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Conveniently located off of Hwy 51/I-39 at Exit 185, on Wausau's south side, the BEST WESTERN PLUS Wausau/Rothschild Hotel is the perfect choice for your stay. In addition to our easy to find location, we are just a short walk to the Patriot Center & only 11 miles from the Central Wisconsin Airport (CWA) & Granite Peak Ski Hill at the Rib Mountain State Park. During your stay, relax in one of our spacious guest rooms & one-bedroom suites complete with fully-equipped kitchens, free HSIA and wireless Internet access, 37-inch flat screen TVs with cable & DVD players. Our guests can enjoy a complimentary full hot breakfast each morning in our comfortable breakfast area. During your stay, take advantage of our state-of-the-art fitness center which is adjacent to our free guest laundry facility. Grill out during the great summer days in our Gazebo Grill available to guests or relax in the great atmosphere of our pool area. In town for business? Utilize our well-equipped business center & well-lit executive desk, two-line speaker phone & voicemail in each guest room. Our hotel offers easy access to all Wausau area business destinations including Greenheck(R) Fan Corporation, United Healthcare, Siemens, Domtar, WPS(R) and the Weston Power Plant. Make BEST WESTERN PLUS Wausau/Rothschild Hotel your base of operations! ... more   less 
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Also Known As:
Candlewood Suites Rothschild
Candlewood Rothschild
Rothschild Candlewood Suites

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