My family had a family reunion at Holiday Acres in August 2010. The place has great northern feel. Takes you back in time. The only problem I had was with the restaurant.
They had a wedding on the night we ate there and were very busy. My family was just getting into the resort and decided to eat one night at the restaurant. We went into the restaurant and asked to be seated at the bar so we could watch the preseason football game. The service was awful. My food never did come out. The waitress wanted to bring it out after the rest of my family was done eating. At that point I was bad and ask to speak to the manger. The manger of the restaurant embarrassed me in front of my family. She would not do anything except cut me down. Even said you know this is not Applebee's. Like I have never been to restaurant that was not fast food or chain. I told her my family reunion was 40 people and nobody will be eating here. We got up and paid the bill and left. When talking to the local couple on the way out they said it is normal very good.
The resort owner did give us a free boat motor for one week when he heard how rude his restaurant manger was. The place seems to go out of their way to make the guest happy.
We are going again this summer for another family reunion. It is a great place for family reunions with the indoor pool for rainy days. Great beach and lake. Great staff except for the restaurant manger. I am looking forward to the visit this summer but will not be eating in the restaurant.
- Official Description (provided by the hotel):
- Since 1949, the Zambon family has welcomed visitors to experience the classic Northwoods resort at Holiday Acres on Lake Thompson in Rhinelander, Wisconsin. Encompassing 1000 acres of woodland and lakeshore, the resort offers four season relaxation, a great restaurant, indoor swimming and sauna, plus many outdoor amenities. With a variety of lodging choices, guest rooms, cottage, and vacation homes, everyone can find a home away from home. Retreat, relax and rediscover Your Place UpNorth! ... more less
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- Also Known As:
- Holiday Acres Hotel Rhinelander