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“They Canceled our Reservation in favor of someone staying longer”

Crooked Creek Canoe LLC
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Crooked Creek Canoe LLC
Reviewed August 10, 2008

My husband and I called to make a Friday and Saturday evening reservation, however, they had only one cabin open for Saturday night only. We made the reservation for Saturday night. Friday morning we got a call from them to say that they had a cancelation on Friday night and asked if we wanted it, but we had already made plans so we said we would keep our original Saturday night only reservation. On Friday night at 9 p.m. we got a call from Crooked River saying that they were sorry but her husband had not seen our reservation and booked our cabin out for Friday and Saturday night. We believe that they got a call for a Friday/Saturday booking and gave away our reservation in favor of this other reservation for two nights. We had to scramble to find other accomodations. VERY disappointing, especially when their policy clearly states that the reservations are in part to ensure that we get the cabin we reserve.

  • Stayed: August 2008, traveled as a couple
    • Value
    • Service
3  Thank Heidijobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 18, 2007

Stayed there summer 2007. "Resort" is 5 or so very rustic cabins with minimal comforts. Kitchen is hot-plate, refrigerator and sink - no oven, no toaster, no utensils, no plates. One fan for entire unit. Mattresses are like futons. Lots of flies. Would not recommend.

Thank BubbleBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crooked Creek Canoe LLC

Address: S8019 US Highway 61, Readstown, WI 54652-8038 (Formerly Crooked River Resort)
Location: United States > Wisconsin > Readstown
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Readstown
Number of rooms: 19
Official Description (provided by the hotel):
Crooked Creek Canoe is now a three acre lot on Reads Creek. It has four tent camping sites with fire pits and picnic tables and one Rustic Cabin. We also rent out Leona's Cabin. There is a small sand beach, a volleyball court, a horseshoe pit and a disc golf basket. We offer 9 different canoe, kayak and tube trips on the Kickapoo River. ... more   less 
Also Known As:
Crooked River Hotel Readstown

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